Sports Advisor

Elverys; Ennis; Presencial; EUR 18 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Generous in-store discount

Brand Training Events with Nike, etc.

Learning & Development (Online)

Service Awards

Employee Assistance Programme

Company Sick Pay Scheme/Maternity/Pat‑

Employee Referral Programme

Partnership/Marriage & New Baby Gifts

Resumo da oferta

Intersport Elverys in Ennis is seeking a friendly Sports Advisor to deliver personal, positive service and build strong customer relationships. You’ll learn our product catalogue and current promotions, engage with customers to recommend the best products, and help optimise sales while upholding store standards.

Applicants must be fully flexible Monday to Sunday and comfortable working in a fast-paced retail environment. Generous discounts and training opportunities are available.

Qualificações

• Warm, friendly and engaging personality.
• Experience in a customer service role with face-to-face contact is desirable.
• Retail environment experience with a quality brand is desirable but not essential.
• Great communication skills – outgoing, energetic, and focused on delivering a great customer experience.
• Willingness to undertake additional tasks as required.

Responsabilidades

• Provide personal and positive service to every customer in-store.
• Fully knowledge of our product catalogue and current promotions.
• Engage with customers to offer best products for needs and boost sales.
• Support sustainability goals and implement store policies.
• Use store tools and systems (Assisted Selling, Safesize, e-receipts, radio).
• Keep store and support areas clean, tidy and easy to navigate.
• Replenish stock and maintain shelves, displays, and fixtures.
• Assist with deliveries and stock handling.
• Be security conscious and deter theft by following guidelines.
• Take responsibility for personal development and seek improvement opportunities.
• Operate till and complete financial transactions.
• Carry out other duties as required.

Conhecimentos

Warm personality

Customer service

Retail experience

Communication

Initiative

Descrição da oferta de emprego

We are so passionate about sport we have made it our business! We have created a retail experience that is fun, thanks to our incredible team. There are lots of reasons to work for Intersport Elverys, but really, it is our employees that make us great. If you are a sports enthusiast or enjoy a fun working environment, then Intersport Elverys is the place for you.

At Intersport Elverys we pride ourselves on our excellent customer service as much as we celebrate our passion for sport. That’s why our engaging Sports Advisors offer a friendly and helpful approach that makes Elverys so popular.

CANDIDATES MUST BE FULLY FLEXIBLE MONDAY TO SUNDAY.

Job Scope:

Key responsibilities:

• Ensure every customer to our stores gets a personal and positive service experience.
• Have a full knowledge of our product catalogue (www.elverys.ie) and current promotions.
• Engage with and profile our customers to offer the best products for our customer’s needs and optimise sales.
• Play an active and participative role in helping to ensure our sustainability goals are achieved, with all policies and initiatives implemented.
• Use all the tools we have in the store including Assisted Selling, Safesize, e-receipts, radio systems etc.
• Ensure that the store & support areas are clean, tidy and easy to navigate.
• Replenish stock and maintain shelves, rails, fixtures and displays to a high standard with our fantastic products and specialist brands.
• Assist with deliveries and stock handling.
• Be security conscious within the store and stock rooms – monitor potential shoplifters and follow security guidelines to deter theft and protect stock.
• Take responsibility for personal development and actively seek opportunities for improvement.
• Operate till and handle financial transactions.Deliver a great last impression to our customers.
• Carry out other duties as and when required.

Qualifications, Skills and Experience:

• A warm, friendly and engaging personality is essential.
• Experience in a customer service role with face-to-face customer contact is highly desirable.
• Experience in a retail environment with a quality brand is desirable but not essential.
• Great communication skills – outgoing, energetic, and focused on delivering a great customer experience.
• Initiative to undertake additional tasks as required.

Additional Benefits include;

• Generous in-store discount
• Brand Training Events with our partners including Nike, Brooks, Hoka & Asic's
• Learning & Development (Online training platform, Next Gen Management Programme, Education Assistance, Study & Exam Leave)
• Service Awards
• Employee Assistance Programme
• Company Sick Pay Scheme/Maternity/Paternity Top Up commensurate with service length
• Employee Referral Programme
• Partnership/Marriage & New Baby Gifts

Note: This job description is not a static document and doesn’t propose to cover every aspect of this role. Duties and responsibilities of this role may vary in the future.