Special Needs Assistant Letterkenny

hello.de AG; Letterkenny; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Induction training

Mileage

Health plan

Refer a Friend bonus

Job summary

hello.de AG in Letterkenny, Ireland seeks a Healthcare SNA to support patients with physical, intellectual, or sensory disabilities in a clinical or residential setting. You will assist with daily living tasks and help implement care plans while ensuring safety and dignity.

The role requires QQI Level 5/6 Healthcare Support, experience with complex needs, excellent communication, and the ability to stay calm. Induction training and a supportive team are provided.

Qualifications

• Education: QQI Level 5/6 Healthcare Support or equivalent.
• Experience: Previous work with individuals with complex needs or in healthcare settings preferred.
• Soft skills: Exceptional patience, empathy, and the ability to remain calm under pressure.
• Physical stamina: Ability to assist with manual handling and stay active.
• Communication: Clear verbal and written handovers.

Responsibilities

• Direct Patient Support: assist with mobility, feeding, dressing and personal hygiene while preserving dignity.
• Care Plan Execution: work with physiotherapists, nurses and other staff to carry out exercises or behavioural strategies.
• Safety & Monitoring: maintain a safe environment and report changes in condition promptly.
• Social Engagement: provide emotional support and encourage participation in activities.
• Documentation: keep accurate, confidential progress notes in line with regulations.

Skills

Patience

Empathy

Calm under pressure

Verbal communication

Written communication

Education

QQI Level 5/6 Healthcare Support

Tools

Manual handling certification

Job description

Description

The Healthcare SNA provides essential support to patients or residents with physical, intellectual, or sensory disabilities. Your primary goal is to assist with daily living activities, implement care plans, and ensure the safety and well-being of those under your care in a clinical or residential environment.

Benefits

• Competitive Salary with Enhanced Sunday & Bank Holiday Rates
• A Work Schedule to Suit You
• Full Induction Training
• People Moving Handling Training
• Mileage
• Christmas Savings Club
• Access to Health Plan
• Focus Groups - Where Carers Share & Assist Each Other
• Free Vetting
• Refer a Friend Bonus *t&c's apply

Key Responsibilities

• Direct Patient Support: Assist with mobility, feeding, dressing, and personal hygiene, always ensuring the dignity of the patient.
• Care Plan Execution: Work closely with the multidisciplinary team (Physios, Nurses, OTs) to carry out specific therapeutic exercises or behavioural support strategies.
• Safety & Monitoring: Maintain a safe environment for patients with complex needs; monitor for changes in condition and report immediately to the nursing staff.
• Social Engagement: Provide emotional support and encourage participation in social or recreational activities to improve quality of life.
• Documentation: Maintain accurate, confidential records of patient progress and daily observations in compliance with healthcare regulations.

Requirements & Qualifications

• Education: Relevant certification in Healthcare Support, Disability Studies, or Special Education (e.g., QQI Level 5/6 or equivalent).
• Experience: Previous experience working with individuals with complex needs or in a healthcare setting is highly preferred.
• Soft Skills: Exceptional patience, empathy, and the ability to remain calm under pressure.
• Physical Stamina: Ability to assist with manual handling and remain active throughout the shift (Manual Handling certification is often required).
• Communication: Clear verbal and written communication skills for effective handovers.

The above Job Description is not intended to be an exhaustive list of duties. Responsibilities may be reviewed from time to time to reflect the changing needs of the business and the position you hold. Consequently, the company may at any time add, reduce or change any aspect of your duties and responsibilities within the general scope of your position, it being understood that you will be given fair notice of any of these changes. The company will ensure that you will not be assigned tasks beyond your capabilities.