Spa & Wellness Manager

Carton House, A Fairmont Managed Hotel; Maynooth; On-site; EUR 40,000 - 60,000; Full time

Job summary

A prestigious hotel resort in Maynooth is seeking an experienced Spa & Wellness Manager. The successful candidate will lead the spa team, ensuring high service standards and operational excellence, while also fostering an enjoyable team atmosphere. Previous experience in a similar role and excellent communication skills are essential. This is a full-time position requiring flexibility and organizational skills.

Benefits

Employee Assistance Programme

Refer a friend bonus

Discounted rates in Accor Hotels worldwide

Meals and uniform provided

Free parking

Qualifications

• Previous leadership experience within the Spa & Wellness field required.
• Flexibility and shift work is required.
• Excellent spoken & written English.
• Previous experience in a similar role in a 5-star resort.

Responsibilities

• Establish and maintain the highest standards of etiquette and service.
• Execute Spa & Wellness objectives across all aspects.
• Train and manage a team of dedicated spa professionals.
• Monitor daily activities and address issues promptly.

Skills

Leadership experience

Excellent communication skills

Customer service

Organization skills

Job description

A five-star career awaits at Carton House!

We invite you to begin your next career chapter at Carton House - a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland.

Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests.

We are currently recruiting for an experienced Spa & Wellness Manager to join our team at Carton House.

Responsibilities

• Establish and maintain the highest standards of etiquette and service in all guest and staff interactions.
• Execute Spa & Wellness objectives across operations, finance, people management & marketing.
• Direct and lead the day to day Spa operation ensuring all standards are followed.
• Train, and manage a team of dedicated spa professionals, fostering accountability and alignment with business goals.
• Monitor daily activities, address issues promptly, and continuously strive for excellence.
• Stay updated on spa services, pricing, schedules, specials, and competitor offerings.
• Lead by example, demonstrating proper etiquette and professionalism at all times.
• Communicate housekeeping and maintenance needs, ensuring prompt action.
• Support team members in all aspects of the business operation.
• Ensure team members are familiar with all areas of the Spa & Wellness operation, including product knowledge and retail sales.
• Assist in the recruitment, development and training of all Spa & Wellness team members.

The Successful candidate will have

• Previous leadership experience within the Spa & Wellness field required.
• Flexibility - this is a full-time role, flexibility and shift work is required.
• A real understanding of hotel operation.
• Ability to work on own initiative.
• Excellent communication skills with excellent spoken & written English.
• Outgoing, bubbly and confidence in dealing with a range of customers.
• Previous experience in a similar role in a 5 star resort.
• A structured and organized approach to work planning.

Why work for Carton House, A Fairmont Managed Hotel?

• Strong team focus and team atmosphere.
• Employee Assistance Programme.
• Refer a friend bonus.
• Additional annual leave with continuous service.
• Regular social events for team members.
• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Learning and development opportunities.
• Meals and uniform are provided.
• Free parking.
• Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme.
• Training is provided both on-the-job and through organised training seminars with both internal and external trainers.