Spa Therapist

Fairmont Carton House; Maynooth; On-site; EUR 30,000 - 40,000; Full time

Job summary

A leading five-star resort in Maynooth is seeking a qualified Spa Therapist to join the Spa & Wellness team. The role involves delivering high-quality therapy treatments and ensuring customer satisfaction. The ideal candidate will have proper qualifications and excellent communication skills. Benefits include discounted rates in Accor Hotels, additional leave for long service, and training opportunities.

Benefits

Employee benefit card for discounts

Additional annual leave with long service

Refer a Friend bonus of €250

Learning and development opportunities

Meals and uniform provided

Free parking

Team-building events

Qualifications

• Must have qualifications in beauty and massage treatments.
• Strong communication skills, fluency in English is essential.
• Ability to work as part of a team.

Responsibilities

• Present a professional appearance to guests.
• Conduct therapy treatments to the highest standard.
• Anticipate guests' needs to enhance service quality.
• Promote services and products effectively.
• Ensure guest satisfaction and improve experiences.

Skills

Fluency in English

Teamwork

Customer service skills

Education

Fully qualified in beauty and massage treatments (ITEC, CIDESCO, CIBTAC)

Job description

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A five-star career awaits at Carton House.

We invite you to begin your next career chapter at Carton House - a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland.

Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests.

We're currently hiring fora Spa Therapistto join our Spa & Wellness team at Carton House, A Fairmont Managed Hotel.

Key Responsibilities:

• Present a professional appearance and ensure all guests receive a genuine courteous welcome on arrival/ departure.
• Conduct our range of Therapy Treatments to the highest standard in line with company standards.
• To anticipate guests needs whenever possible in order to enhance quality of service and exceed clients expectations.
• Represent Carton House's passion for customer service, proactively ensuring each guest has the memorable experience expected at Carton House.
• To assist in positively promoting service / products within the Resort and maximize every sales opportunity.
• Be aware of Resort promotions or special activities.
• Continually aim to improve our guests experience, ensure our highest levels of customer satisfaction.

The successful candidate will:

• Be fully qualified in all beauty and massage treatments (ITEC, CIDESCO, CIBTAC).
• Appreciate the holistic nature of our Spa environment.
• Be able to work as part of a team.
• Have excellent communication skills - Fluency in English is essential for this role.

Why work for Carton House, A Fairmont Managed Hotel?

• To be part of Accor's large global hospitality network.
• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Additional annual leave with long service.
• Refer a Friend bonus of €250.
• Learning and development opportunities.
• Employee Assistance Programme.
• Strong team focus and team atmosphere.
• Meals and uniform are provided.
• Free parking.
• Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme.
• Training is provided both on-the-job and through organised training seminars with both internal and external trainers.