Social Care Worker Cedar House Closing Date 11.11.25

Crosscare; Dublin; On-site; EUR 36,000 - 46,000; Full time

Job summary

A social care agency seeks a dedicated Social Care Worker in Dublin. This role involves providing essential support to individuals facing homelessness, establishing professional relationships, and managing residential services. Candidates must hold a relevant degree and have experience with similar client groups. Competitive salary and benefits are offered, emphasizing a commitment to equality and diversity.

Benefits

Competitive salaries

Generous annual leave

Training and Development Programmes

Employee Assistance Programme

Digital Doctor Service

Competitive pension plan

Bike to Work Scheme

Qualifications

• Minimum BA Degree in Applied Social Care or equivalent.
• Demonstrable training in addiction or mental health is a plus.

Responsibilities

• Implement the case management system and one-on-one work.
• Build professional relationships with service users.
• Manage the operation of a residential service.

Skills

Communication

Empathy

Teamwork

Education

BA Degree in Applied Social Care, Addiction, Mental Health, Nursing, Psychology

Job description

Position Title: Social Care Worker

The Employer: Crosscare is the social care agency of the Dublin Diocese and is a registered charity. Crosscare delivers services with a servant leadership ethos. Crosscare’s Homeless, Youth, Information and Advocacy Teams support those most in need with Love, Respect and Excellence.

Crosscare exists to support individual and families when they face difficult challenges in life and when they find it hard to get the help they need. Crosscare focuses on helping people when they need it most or when they can’t find support anywhere else.

Location: Cedar House, City Centre

Work Schedule: Full Time 38.5 Hours per week 7-day rota (including evening weekends – Days)

Contract: Permanent contract

Salary: €36,879 - €45,795 Depending on Experience

Reporting to: Deputy Project/Project Leader

The Role: To provide a critical service in 24-hour short term residential services to adult men, women and families experiencing homelessness. Those living with us are placed with the aim of our services assisting them to secure a long-term home whilst ensuring all supports and personal attributes required to sustain their home are put in place.

Key Responsibilities:

• To implement the case management system and engage in one to one work with a specific allocated case load, from referral stage to disengagement.
• To engage with and build professional trusting relationships with individual service users and families, treating them with dignity and respect, and working within the values of Crosscare
• To carry out all duties connected with the operation of a residential service, resolving conflict, responding to health issues, premise management, taking referrals, welcoming and engaging with residents
• To liaise with and advocate to a broad range of external service providers in addition to internal services
• To work effectively as part of a team and being open to reasonable requests from Project Leader/Deputy in order to ensure effective working relationships and responses to residents
• To work within the policies of Crosscare and the standard operating procedures of the project
• To assist and contribute to the quality agenda in order to ensure that a consistent delivery of service and quality standards are adhered to in the project
• To perform all the administrative duties relating to the role in order to ensure that the project runs smoothly
• To observe all Health and Safety policies of the project and to be involved in continual quality improvement in order to ensure that the security of the building is maintained at all times day and night

Essential Requirements:

• Minimum BA Degree in Applied Social Care, Addiction, Mental Health, Nursing, Psychology or equivalent full Level 7 awarded by the National Qualifications Framework (NQF) QQI
• Applicants with a minimum of 5 years employment in a directly transferable post will be considered for the post if they have completed the DCU Homeless Intervention Prevention or Care Case Mgmt. Certificate course and/or an NFQ Level 6 in Addiction Studies and have demonstrable additional training

Experience Required:

• A minimum of 1-year relevant employment working with similar client group
• Internal Candidates - A minimum of 6 months relevant employment working with similar client group

Desirable:

• Work experience and employment in homeless services, addiction services residential services, community and/or the youth work sector.
• Additional training in:
  • Addiction
  • Mental Health
  • TCI
  • First Aid, CPR, AED, PASS
  • Counselling
  • ASSIST
  • HNA Case Management

Benefits:

• Competitive salaries
• Generous annual leave
• Additional leave for long service
• Training and Development Programmes
• Employee Assistance Programme
• Digital Doctor Service
• Competitive pension plan
• Bike to Work Scheme

Crosscare is registered with the Charities Regulator (RCN: 20169084) and the Revenue Commissioners (CHY-6262) Crosscare is the Social Care Agency of the Archdiocese of Dublin. Crosscare is committed to being an inclusive employer and actively encourage applications from diverse backgrounds.

Crosscare is committed to equality and diversity in the workplace. If you have a disability and require accommodations to be made during or after the recruitment process, please let us know and we would be happy to accommodate you.