SMB Account Executive

ClickUp; Dublin; Hybrid; EUR 60,000 - 85,000; Full time

Job summary

ClickUp is seeking an SMB Account Executive to drive new business among small to mid-size accounts. You will convert trials and demos into paid customers, master our product, and handle inquiries with confidence.

This role emphasizes email, calls, and web conferences, supported by Growth and Marketing collaboration. Ideal candidates bring 1–3+ years in SaaS sales, strong communication and presentation skills, and a customer-centric, high-ownership mindset.

Qualifications

• 1-3+ years in sales across full cycle, from net new to expansion and renewals.
• Experience selling SaaS, preferably productivity tools.
• Excellent written, verbal, and presentation skills.
• Detail-oriented with strong process discipline.
• Experience completing RFIs or RFQs.

Responsibilities

• Handle all new SMB leads (1–25 employees).
• Consistently exceed pipeline and sales targets by converting trials, MQLs, or demo requests into paid customers.
• Master the product and field customer service/product questions.
• Deliver customer presentations and demos via online tools.
• Collaborate with Growth and Marketing to optimize lead generation and conversion tools.
• Identify customer segments and opportunities to improve the sales pipeline.

Skills

Sales experience

SaaS sales

Presentation skills

Detail-oriented

RFI/RFQ experience

Lead generation

Communication

Tools

Salesforce

Outreach

Slack

Front

Job description

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible.

We're looking for a SMB Account Executive who has a consistent track record of exceeding quota via net new account acquisition, plus some account management experience with expansion and renewals. You should have experience with consultative sales processes, selling SaaS (ideally productivity solutions), across a variety of industries.

You are a solution seller by nature, training, and experience, who is genuinely curious, and confident speaking with customers. You're a persuasive self-starter, a good listener, while having a high degree of personal accountability in communicating cross-functionally and maintaining a healthy sales pipeline. Since a majority of your time will be spent on emails, calls, and web conferences with customers, we expect an infectiously positive attitude when prospecting, presenting, and closing!

We are not interested in aggressive or annoying sales tactics - we believe the product is the real reason for converting. Our secret sauce should be framed around how we can ensure people see the value of the solution we provide.

The Role:

• Work all new business leads for SMB (1-25 employees) accounts
• Achieve and consistently exceed pipeline and sales targets by converting free trials, marketing-qualified leads, or demo requests into paid customers.
• Master the product and be able to field customer service and product questions from your leads.
• Perform customer presentations and demos via online web conferencing tools.
• Work with the Growth and Marketing teams to optimise lead generation and sales conversion tools.
• Identify customer segments and new opportunities to improve the quality of the sales pipeline.

Qualifications:

• 1-3+ years of relevant sales experience, preferably in all sales cycles, from converting net new prospects to growing and retaining existing customers.
• 1-3+ years of SaaS sales cycle experience.
• Excellent written, verbal, and presentation skills.
• Process-driven with diligent attention to detail.
• Experience with completing and leading Requests for Information or Requests for Quotes.
• We work a lot and love it, you LOVE work as much as we do, and can dedicate your life to this while it gets off the ground.

Desirable:

• Experience with project management software or other productivity tools.
• Experience with e-commerce signup flows and field sales.
• Experience with Slack, Front, Salesforce and Outreach.
• Some exposure to Customer Service and Technical Support processes, and sending responses quickly.
• You prefer building rapport with customers over annoying, aggressive sales tactics.

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Equal Opportunity Employer

ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice for further details.

Visa Sponsorship

Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time.

AI Processing Notice

ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision-making. If you have questions or need an accommodation in the recruitment process, please contact us at [e-mail].