Site IT Operations Lead — GMP & Global Projects

WuXi Biologics; Dundalk; On-site; EUR 55,000 - 85,000; Full time

Job summary

WuXi Biologics Dundalk IT Operations Specialist will join the site IT team to support daily IT operations and partner with the global IT group on service delivery. You will help implement IT policies in line with corporate standards and contribute to service improvement initiatives.

You will provide desktop support, Windows Server administration, AD, Office 365, and participate in local/global IT projects while ensuring GMP/SOP adherence.

Qualifications

• Bachelor’s degree in Computer Science or equivalent.
• 5+ years IT support/IT operations experience.
• Experience in regulated/manufacturing environment is preferred.
• Strong collaboration and communication skills.

Responsibilities

• Provide IT site services (laptop imaging, Help Desk, Service Desk) per catalogue and SLAs.
• Collaborate with global IT to align site services with global standards.
• Perform IT Service Operations tasks for primary and other sites as assigned.
• Participate in local and global IT projects and roll‑out at site level.
• Adhere to GMP requirements, SOPs and controlled documents.

Skills

Desktop support

WS Server

Networking

Active Directory

Office 365

ITIL

Education

Bachelors CS

Job description

WuXi Biologics Dundalk IT Operations Specialist will join the site IT team to support daily IT operations and partner with the global IT group on service delivery. You will help implement IT policies in line with corporate standards and contribute to service improvement initiatives.

You will provide desktop support, Windows Server administration, AD, Office 365, and participate in local/global IT projects while ensuring GMP/SOP adherence.