Shop Lead: B2B Sales & Store Operations

Wurth Ireland Ltd; Cork; On-site; EUR 41,000 - 50,000; Full time

Benefits offered by this job

Life Cover

23 days annual leave

Onboarding Programme

Paid Sick Leave Scheme

Employee Referral Scheme

Staff Discount

Long Service Rewards

Career Progression Opportunities

Wellness initiatives including 24/7 E

Job summary

Wurth Ireland Ltd seeks a Shop Lead to manage a small team delivering top-tier service to B2B customers from Cork locations. You will ensure the team is organized, motivated, and hitting sales and service targets while upholding high operational standards for stores and on-site deliveries.

The role requires leadership, a strong sales focus, and a full clean driving licence, with opportunities for training and development within a growing multinational group.

Qualifications

• Experience in retail, trade, tools, construction, or similar environment.
• Proven ability to lead or supervise a small team.
• Strong sales background with a customer-focused mindset.
• Full clean driving licence essential.
• Excellent communication and interpersonal skills.
• Highly organised with the ability to manage competing priorities.
• Comfortable working across multiple locations.
• Knowledge of construction or trade products is an advantage.

Responsibilities

• Supervise and support a team of three shop staff.
• Allocate daily tasks and ensure coverage across two store locations.
• Provide on-the-job coaching, guidance and performance feedback.
• Support onboarding and training of new team members.
• Lead by example in delivering excellent customer service.
• Drive sales performance across retail and construction customers.
• Oversee telesales activity and follow-up on construction accounts.
• Identify opportunities to grow customer relationships and sales.
• Handle key customer accounts when required.
• Coordinate deliveries to construction sites and manage stock across locations.
• Assist in rota planning and ensure adequate store coverage.
• Maintain merchandising and store cleanliness.

Skills

Retail experience

Leadership

Sales-focused

Customer service

Driving licence

Job description

Wurth Ireland Ltd seeks a Shop Lead to manage a small team delivering top-tier service to B2B customers from Cork locations. You will ensure the team is organized, motivated, and hitting sales and service targets while upholding high operational standards for stores and on-site deliveries.

The role requires leadership, a strong sales focus, and a full clean driving licence, with opportunities for training and development within a growing multinational group.