Shift Lead Mary Street

Marks & Spencer Ireland; Leinster; Presencial; EUR 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Colleague discount

Holiday entitlement

Discretionary bonus

Pension scheme

Life assurance

Maternity pay

WorkLife options

Induction and training

Wellbeing support

Volunteer day

Descripción de la vacante

Marks & Spencer Ireland is seeking a proactive Shift Lead to join our store team. You will lead the fill operation, manage opening/closing, and ensure the sales floor is ready to trade while safeguarding store presentation and safety.

You will coach colleagues, support the Colleague Managers, allocate resources for quick checkout, and model excellent customer service and M&S behaviours. This role requires flexibility and a willingness to be a key holder.

Responsabilidades

• Lead the fill operation and deliver a ready-to-trade sales floor.
• Coordinate resources to serve, sell and fill and to lead the floor in the absence of the Colleague Manager.
• Coach colleagues on One Best Way and drive productivity for store readiness.
• Allocate resources to deliver a quick payment experience.
• Ensure daily operational processes are implemented efficiently across all store areas.
• Coordinate the team to deliver a clean, safe and well-presented store.
• Be a role model for great Customer Service and M&S behaviours across the store.
• Support Colleague Managers by sharing observations to help deliver high performance.
• Open/close responsibilities including receipt of vehicles, temperature controls, logging issues with Helpdesks, cash handling and periheral hours.

Descripción del empleo

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Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

This is a Full time position and requires flexibility for opening and closing times.Purpose of the Shift LeadLead the fill operation, delivering a sales floor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill and to lead the floor in the absence of the Colleague ManagerCoach colleagues on One Best Way and driving productivity in readiness for store openingAllocate resource effectively to deliver a quick payment experienceEnable all daily operational processes to be implemented efficiently across all areas of the store, at the correct timesCoordinate the team to deliver a clean, safe and well-presented storePlay their part in creating a great team atmosphere that is inclusive of everyoneRole model for great Customer ServiceRole model the M&S behaviours and Colleague Expectations across the storeSupport Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleaguesSupport nearby stores if operationally requiredResponsible for being a key holder and answering call outs as requiredResponsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.

What's in it for you?

• 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• Full maternity pay for 26 weeks.
• WorkLife options, including 4-day working week or 9-day fortnight.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

Your Profile

Good level of digital capability and can access

• Sector: wholesale and retail trade; repair of motor vehicles and motorcycles

Career Level

• Entry Level