Service Technician
Sandvik Group
Get more replies from employers
Send a job-specific resume in minutes.
Benefits offered by this job
Job summary
Sandvik Portlaoise is seeking an Experienced Service Technician to support maintenance, repair and optimization of Sandvik mining equipment across Ireland. You will diagnose, service and repair machinery to ensure peak performance while upholding Sandvik safety and quality standards.
The role requires 3–5 years’ hands-on experience with heavy machinery, strong hydraulic and electrical knowledge, and proficient use of diagnostic tools.
Qualifications
- 3–5 years’ hands-on experience with heavy construction or agricultural machinery (e.g., excavators, loaders, telehandlers).
- Proven expertise in hydraulic system maintenance and fault finding (pumps, valves, cylinders, hoses).
- Solid understanding of electrical systems (wiring, sensors, control units, CAN bus diagnostics).
- Experience using diagnostic tools and software to troubleshoot and repair faults efficiently.
- Familiarity with preventive maintenance schedules and service documentation.
- Ability to read and interpret technical manuals, schematics, and engineering drawings.
Responsibilities
- Maintain and service equipment.
- Plan for tools and parts per work procedures.
- Commission products via pre-delivery inspections and on-site commissioning.
- Conduct root cause analysis for first-line support.
- Identify components and perform preventive and cost-efficient repairs.
- Support customers with improvements per sales area requirements.
- Use knowledge to solve standard customer problems.
- Understand hydraulics/mechanics/electrics/automation/pneumatics/materials interactions.
- Complete maintenance reports for internal and external stakeholders; obtain authorization to invoice.
- Occasionally collect technical feedback and input into the database.
- Assign tasks to junior staff and guide them in their completion.
- Coach customer technicians on basic servicing and maintenance principles.
- Ensure routine work procedures follow safety standards.
- Perform other ad hoc duties as requested.
Skills
Education
Tools
Job description
Sandvik is a global, high-tech engineering group, providing front-line products and services for the mining and construction industries. The Sandvik Group has been in operation since 1862 and today employs some 40,000 people, working in approximately 160 countries. Our diverse solutions delivered by our highly qualified and proficient employees enhance our customers’ productivity, safety and their profitability.
At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. While discussing the best solution for you today, we are already thinking ahead to the best solution for you tomorrow. Our proactive career planning ensures that your performance is recognised and offers various ways to fuel your growth towards exceptional achievements.
As a Sandvik Service Technician based at our Portlaoise workshops, you will play a critical role in supporting the maintenance, repair and optimization of Sandvik underground and surface mining equipment across Ireland. Your primary responsibility will be to ensure that our customers’ machinery operates at peak performance by conducting diagnostics, performing scheduled servicing and executing mechanical and electrical repairs. Working closely with the local service team & our customers and adhering to Sandvik’s high standards of safety and quality, you will contribute to minimizing downtime and enhancing operational efficiency for our customer base. This role demands a proactive approach to problem-solving, strong technical expertise, team work, positive/collaborate attitude and a commitment to delivering exceptional customer service in a dynamic and demanding environment.
- Maintenance and Servicing Equipment.
- Plan for correct tools and parts required to perform tasks, according to all work procedures.
- Commissioning of products that includes pre-delivery inspections and hot (operational and at customer site) commissioning.
- Conduct root cause analysis (RCA) to identify and solve common problems, as a first line support.
- Identify components, understand basic functionality, and conduct maintenance and repair work accordingly. This includes the provision of preventive and cost-efficient repairs.
- Support the customer’s product/equipment/processes by suggesting possible improvements. (According to sales area requirements.)
- Uses knowledge and experience to solve standard problems for customers.
- Understands system functionality and interactions of hydraulics/mechanics/electrics/automation/pneumatics/materials.
- Complete maintenance reports for internal and external stakeholders e.g., report and document on maintenance and/or repairs completed. Obtain customer authorization to invoice.
- Occasionally collect technical feedback in Sales Area (inputted into Database).
- Assign tasks to junior staff and guide them in their completion.
- Coach customer technicians on basic servicing and maintenance principles.
- Ensure that all routine work procedures (using the tools provided), are carried out according to safety standards.
- Other ad hoc duties as requested by management.
You are a highly motivated & organised individual with exceptional communication, teamwork and interpersonal skills. You have a can-do attitude and thrive on working in a multi-cultural team environment. Ability to take on and manage tasks and topics with a focus on developing the business and improving current practices and procedures within the operations. A full clean driving licence as travel may be required from time to time. Training will be provided.
- Minimum 3–5 years’ hands‑on experience working with heavy construction or agricultural machinery (e.g., excavators, loaders, telehandlers, etc.).
- Proven expertise in hydraulic system maintenance and fault finding, including pumps, valves, cylinders, and hoses.
- Solid understanding of electrical systems, including wiring, sensors, control units, and CAN bus diagnostics.
- Experience using diagnostic tools and software to troubleshoot and repair faults efficiently.
- Familiarity with preventive maintenance schedules and service documentation.
- Ability to read and interpret technical manuals, schematics, and engineering drawings.
- Strong problem-solving skills and a proactive approach to identifying and resolving issues.
- 22 days annual leave
- 4 Company Days
- Defined Contribution Pension
- VHI Health Insurance
- Life & Disability Insurance
- Health & Wellbeing Initiatives – gym membership, wellbeing seminars, bike to work scheme, etc
Service Operations Manager UK & Ireland
Sandvik has a developed belief in conducting our business in a sustainable and responsible manner, both for our employees and the environment; wherever in the world we operate.
Our high ethical standards determine our policy of putting Safety at a premium, acknowledging and respecting the communities and giving due consideration to the environment in the areas we operate.
These core values, to prioritise the safety and well-being of our employees, are the foundation of how we work today. We also recognise the importance on inter-personal relationships and how those based on honesty, respect and trust, enhance our working lives and help each other’s growth and career development.
Equality of opportunity is fully supported and endorsed as an employer by Sandvik, while also welcoming the additional strength that diversity brings, by providing a work environment where everyone is included, treated fairly and with respect.
Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, service and technical solutions for the mining and construction industries. Application areas include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying. In 2021, sales were approximately 41 billion SEK with about 15,500 employees within continuing operations.
At Sandvik, we’re tech driven, innovative and entrepreneurial! For us, success is a team effort - we value diversity and are committed to creating an inclusive culture where people can be themselves and reach their full potential. So, we invest in supporting each other, learning together and celebrating our differences. We also give you the freedom to find that perfect mix between work, family life and interests. Visit our stories hub , LinkedIn or Facebook to get to know us further.
Prior to this recruitment, we have already decided which advertising channels and marketing campaigns we wish to utilise, and we respectfully decline any contact from marketing or recruitment agencies regarding additional channels or campaigns.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
