Service Team Leader - Driver Fleet & Customer Care

Rentokil Initial Careers; Limerick; On-site; EUR 27,000 - 36,000; Full time

Benefits offered by this job

Uniform

RI Rewards

Company vehicle

Fuel card

Pension scheme

Overtime opportunities

Refer a Friend

EAP

Long service recognition

Bonus and commission schemes

Salary grading

Job summary

Rentokil Initial is seeking a Service Team Leader at the Limerick branch to plan and organise routes for our drivers and manage the fleet. You will oversee a team of drivers, respond to customer queries, and drive service quality improvements across the branch.

We offer a competitive salary, bonus/commission schemes, a company vehicle and pension, plus extensive training and career development opportunities. This is a full-time, permanent role with Monday to Friday work.

Qualifications

• Full UK driving licence held for more than two years, with no more than six penalty points.
• Demonstrated leadership skills in a working environment.
• Ability to work in a fast-paced environment with adaptability.

Responsibilities

• Planning and organising routes for our drivers.
• Organising the fleet of vehicles we have.
• Managing a certain number of drivers within the branch.
• Dealing with customer complaints and queries.
• Identifying ways to improve the quality and efficiency of customer service.
• Providing support and development for colleagues in the branch.
• Keeping relevant documentation up to date including vehicle information.
• On occasions, you may need to cover driving routes.
• Implements driver best practice and monitors performance of drivers, including the development of product knowledge, service expectations and and vehicle specifications.

Skills

Leadership

Customer service

Communication

Flexible working

Can-do attitude

Pride in job

Job description

Rentokil Initial is seeking a Service Team Leader at the Limerick branch to plan and organise routes for our drivers and manage the fleet. You will oversee a team of drivers, respond to customer queries, and drive service quality improvements across the branch.

We offer a competitive salary, bonus/commission schemes, a company vehicle and pension, plus extensive training and career development opportunities. This is a full-time, permanent role with Monday to Friday work.