Service Driver

Rentokil Initial Group; Dublin; On-site; EUR 29,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Company vehicle

Fuel card

Long service awards

Uniforms and equipment

Progression opportunities

4 weeks annual leave

OTE bonus

Job summary

Rentokil Initial is seeking a Service Driver/Customer Delivery Representative in South Dublin. Your day starts and ends at home as you service a cross section of customers, solving problems and carrying out on-site services such as installation, collection and exchange of units to maintain excellent service.

You will drive, provide updates to management, ensure stock suitability, and look for additional sales opportunities while meeting targets.

Qualifications

• Full Irish/EU driving license with up to 6 penalty points.
• Excellent communication skills in written and verbal form.
• Ability to prioritise workload and meet deadlines.
• Positive, proactive 'can do' attitude.

Responsibilities

• Drive and deliver customer service requests professionally.
• Provide regular updates to service management on requests and related information.
• Ensure stock and services supplied to customers are suitable and appropriate.
• Contribute to route solutions for new customer service requirements.
• Adhere to Health and Safety policies.
• Meet or exceed customer expectations.

Job description

Position: Service Driver/ Customer Delivery Representative

Location: South Dublin

Contract: Permanent, Full Time

Salary: €29,350 starting salary with OTE of €32,500

A day in the life of an Initial Customer Delivery Representative:

Your working day starts at home, and finishes at home. Every day you will be required to service a cross section of customers where you will be expected to use your problem solving skills to determine the most effective solution. Also to carry out services as required at customer sites, install, fit, collect and exchange units/products thereby ensuring excellent service at all times and where appropriate, identify opportunities for additional sales and meet company performance targets.

Essential Duties & Responsibilities

• Drive and deliver all customer service requests in a professional and appropriate manner.
• Provide regular updates and feedback to service management of customer service requests and other related information to ensure customer service expectations are achieved.
• Ensure all stock and services supplied to the customer are suitable and appropriate.
• Contribute to route solutions for new customer service requirements.
• Adhere to company Health and Safety policies.
• Ensure the customers’ expectations are always met or exceeded.

To be considered for the Customer Delivery Representative position you will Ideally have the following;

• A full Irish/ EU Driving License with no more than 6 penalty points
• Ability to work and prioritise workload within deadlines.
• Excellent communication skills both written and verbal.
• Strong commitment to delivering excellent customer service.
• Good eye for detail with a high level of accuracy.
• Ability to use own initiative and have a positive ‘can do’ attitude.

• A competitive salary package
• Company Vehicle & fuel card
• Long Service Awards
• Uniforms and Equipment
• Progression Opportunities
• 4 weeks annual leave increasing to 5 weeks
• Additional variable pay opportunity through the introduction of new business
• On call allowance
• Access to Company pension
• Refer a Friend bonus
• TrustPilot reward
• Employee Assistance Programme
• Cycle to Work Scheme
• Life Assurance

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