Service Driver

Rentokil Initial; Dublin; On-site; EUR 25,000 - 34,000; Full time

Benefits offered by this job

Company Vehicle & fuel card

4 weeks annual leave increasing to 5

On call allowance

Refer a Friend bonus

Cycle to Work Scheme

Life Assurance

Employee Assistance Programme

Progression Opportunities

Job summary

Rentokil Initial in Ireland is seeking a Service Driver/ Customer Delivery Representative. The role starts from home and ends at home each day, delivering a high level of customer service while solving problems on the go and performing on-site installations, pickups and exchanges as needed.

You will manage stock, coordinate with customers, and look for additional service opportunities to meet performance targets.

Qualifications

• Full Irish/EU driving licence with up to 6 penalty points.
• Excellent written and verbal communication skills.
• Strong commitment to delivering exceptional customer service.

Responsibilities

• Drive and deliver customer service requests professionally.
• Provide updates and feedback to service management on requests.
• Ensure stock and services are suitable for customers.
• Contribute to route solutions for new customer service requirements.
• Adhere to Health and Safety policies.
• Meet or exceed customer expectations.

Skills

Driving licence (EU/Irish)

Customer service

Communication skills

Problem solving

Deadline-driven

Job description

Position: Service Driver/ Customer Delivery Representative

Location: Blanchardstown/Cabra & Surrounding areas.

Contract: Permanent, Full Time

Salary: €29,350 starting salary with OTE of €32,500

A day in the life of an Initial Customer Delivery Representative:

Your working day starts at home, and finishes at home. Every day you will be required to service a cross section of customers where you will be expected to use your problem solving skills to determine the most effective solution. Also to carry out services as required at customer sites, install, fit, collect and exchange units/products thereby ensuring excellent service at all times and where appropriate, identify opportunities for additional sales and meet company performance targets.

Essential Duties & Responsibilities

• Drive and deliver all customer service requests in a professional and appropriate manner.
• Provide regular updates and feedback to service management of customer service requests and other related information to ensure customer service expectations are achieved.
• Ensure all stock and services supplied to the customer are suitable and appropriate.
• Contribute to route solutions for new customer service requirements.
• Adhere to company Health and Safety policies.
• Ensure the customers’ expectations are always met or exceeded.

To be considered for the Customer Delivery Representative position you will Ideally have the following;

• A full Irish/ EU Driving License with no more than 6 penalty points
• Ability to work and prioritise workload within deadlines.
• Excellent communication skills both written and verbal.
• Strong commitment to delivering excellent customer service.
• Good eye for detail with a high level of accuracy.
• Ability to use own initiative and have a positive ‘can do’ attitude.
• A competitive salary package
• Company Vehicle & fuel card
• Long Service Awards
• Uniforms and Equipment
• Progression Opportunities
• 4 weeks annual leave increasing to 5 weeks
• Additional variable pay opportunity through the introduction of new business
• On call allowance
• Access to Company pension
• Refer a Friend bonus
• TrustPilot reward
• Employee Assistance Programme
• Cycle to Work Scheme
• Life Assurance

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