Service Driver

Rentokil Initial plc; Dublin; Hybrid; EUR 32,000 - 39,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

4 weeks annual leave

Progression opportunities

On call allowance

Pension access

Life Assurance

Cycle to Work

Job summary

Rentokil Initial plc is seeking a Service Driver/ Customer Delivery Representative in Swords, Co. Dublin. The role is permanent and full-time, offering a starting salary of €29,350 with an OTE of €32,500.

You will service a cross section of customers, perform installations and exchanges, and identify opportunities for additional sales while meeting performance targets. Requirements include a full clean Irish/EU driving license, strong communication skills, and a commitment to excellent customer

Qualifications

• Full clean Irish/EU driving license.
• Excellent written and verbal communication skills.
• Strong commitment to delivering excellent customer service.
• High level of accuracy and attention to detail.
• Ability to work independently with a proactive, can-do attitude.

Responsibilities

• Drive and deliver all customer service requests in a professional and appropriate manner.
• Provide regular updates and feedback to service management on customer service requests and other related information.
• Ensure all stock and services supplied to the customer are suitable and appropriate.
• Contribute to route solutions for new customer service requirements.
• Adhere to company Health and Safety policies.
• Ensure the customers’ expectations are always met or exceeded.

Skills

Driving license

Communication skills

Customer service

Attention to detail

Proactive attitude

Job description

Position: Service Driver/ Customer Delivery Representative

Location: Swords, Co. Dublin

Contract: Permanent, Full Time

Salary: €29,350 starting salary with OTE of €32,500

A day in the life of an Initial Customer Delivery Representative:

Your working day starts at home, and finishes at home. Every day you will be required to service a cross section of customers where you will be expected to use your problem solving skills to determine the most effective solution. Also to carry out services as required at customer sites, install, fit, collect and exchange units/products thereby ensuring excellent service at all times and where appropriate, identify opportunities for additional sales and meet company performance targets.

Essential Duties & Responsibilities

• Drive and deliver all customer service requests in a professional and appropriate manner.
• Provide regular updates and feedback to service management of customer service requests and other related information to ensure customer service expectations are achieved.
• Ensure all stock and services supplied to the customer are suitable and appropriate.
• Contribute to route solutions for new customer service requirements.
• Adhere to company Health and Safety policies.
• Ensure the customers’ expectations are always met or exceeded.

Requirements

To be considered for the Customer Delivery Representative position you will Ideally have the following;

• A full clean Irish/ EU Driving License.
• Ability to work and prioritise workload within deadlines.
• Excellent communication skills both written and verbal.
• Strong commitment to delivering excellent customer service.
• Good eye for detail with a high level of accuracy.
• Ability to use own initiative and have a positive ‘can do’ attitude.

Benefits

• A competitive salary package
• Company Vehicle & fuel card
• Long Service Awards
• Uniforms and Equipment
• Progression Opportunities
• 4 weeks annual leave increasing to 5 weeks
• Additional variable pay opportunity through the introduction of new business
• On call allowance
• Access to Company pension
• Refer a Friend bonus
• TrustPilot reward
• Employee Assistance Programme
• Cycle to Work Scheme
• Life Assurance

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