Relief Service Driver

Rentokil Initial Group; Galway; On-site; EUR 29,350 - 32,500; Full time

Benefits offered by this job

Company Vehicle & fuel card

Long Service Awards

Progression Opportunities

4 weeks annual leave increasing to 5 weeks

On call allowance

Access to Company pension

Job summary

A leading pest control company is seeking a Relief Service Driver/Customer Delivery Representative in Galway. The role involves driving and delivering excellent customer service, requiring a full clean Irish/EU driving license and strong communication skills. You will work both independently and with a team, ensuring customer expectations are met. The role offers a competitive salary of €29,350 plus allowances and opportunities for progression, all while adhering to safety policies.

Qualifications

• Full clean Irish/EU Driving License required.
• Ability to work with deadlines and prioritize tasks.
• Commitment to delivering excellent customer service.
• Good attention to detail with high accuracy.

Responsibilities

• Drive and deliver customer service requests professionally.
• Provide updates and feedback on service requests.
• Ensure stock and services are appropriate for customers.
• Contribute to route solutions for new customer requirements.
• Adhere to Health and Safety policies.

Skills

Excellent communication skills

Strong commitment to customer service

Ability to prioritize workload

Problem solving skills

Job description

Overview

Position: Relief Service Driver/ Customer Delivery Representative

Location: Galway City & surrounding areas

Contract: Permanent, Full Time

Salary: €29,350 starting salary plus a relief allowance of €1,500. OTE of €32,500

A day in the life of a Customer Delivery Representative:

Your working day starts at home, and finishes at home. Every day you will be required to service a cross section of customers where you will be expected to use your problem solving skills to determine the most effective solution. Also to carry out services as required at customer sites, install, fit, collect and exchange units/products thereby ensuring excellent service at all times and where appropriate, identify opportunities for additional sales and meet company performance targets.

Responsibilities

• Drive and deliver all customer service requests in a professional and appropriate manner.
• Provide regular updates and feedback to service management of customer service requests and other related information to ensure customer service expectations are achieved.
• Ensure all stock and services supplied to the customer are suitable and appropriate.
• Contribute to route solutions for new customer service requirements.
• Adhere to company Health and Safety policies.
• Ensure the customers’ expectations are always met or exceeded.

To be considered for the Customer Delivery Representative position you will ideally have the following:

• A full clean Irish/ EU Driving License.
• Ability to work and prioritise workload within deadlines.
• Excellent communication skills both written and verbal.
• Strong commitment to delivering excellent customer service.
• Good eye for detail with a high level of accuracy.
• Ability to use own initiative and have a positive ‘can do’ attitude.

• A competitive salary package
• Company Vehicle & fuel card
• Long Service Awards
• Uniforms and Equipment
• Progression Opportunities
• 4 weeks annual leave increasing to 5 weeks
• Additional variable pay opportunity through the introduction of new business
• On call allowance
• Access to Company pension
• Refer a Friend bonus
• TrustPilot reward
• Employee Assistance Programme
• Cycle to Work Scheme
• Life Assurance

If you would like the chance to work in this exciting role for an innovative company, please apply. For more information on the Rentokil Initial family, please call [phone] or visit our website rentokil-initial.com.

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