Service Driver

Rentokil Initial Careers; Crumlin; On-site; EUR 29,350 - 32,500; Full time

Benefits offered by this job

Company vehicle

Fuel card

4 weeks annual leave

Progression opportunities

Pension

Cycle to Work Scheme

Life Assurance

Refer a Friend bonus

Job summary

Rentokil Initial is seeking a Service Driver/ Customer Delivery Representative in Cork City to service a cross section of customers, use problem solving to determine effective solutions, and perform services at client sites including installation, collection and exchange of units/products.

The role is permanent and full-time with a starting salary of €29,350 and an OTE of €32,500. Company vehicle, fuel card, leave, progression opportunities and pension are among the benefits.

Qualifications

• Excellent communication skills, both written and verbal.
• Strong problem solving and customer service orientation.
• Ability to manage workload and meet deadlines.

Responsibilities

• Drive and deliver all customer service requests in a professional and appropriate manner.
• Provide regular updates and feedback to service management of customer service requests and other related information to ensure customer service expectations are achieved.
• Ensure all stock and services supplied to the customer are suitable and appropriate.
• Contribute to route solutions for new customer service requirements.
• Adhere to company Health and Safety policies.
• Ensure the customers' expectations are always met or exceeded.

Skills

Communication skills

Problem solving

Time management

Initiative

Job description

Position: Service Driver/ Customer Delivery Representative

Location: Cork City

Contract: Permanent, Full Time

Salary: €29,350 starting salary with OTE of €32,500

A day in the life of an Initial Customer Delivery Representative:

Your working day starts at home, and finishes at home. Every day you will be required to service a cross section of customers where you will be expected to use your problem solving skills to determine the most effective solution. Also to carry out services as required at customer sites, install, fit, collect and exchange units/products thereby ensuring excellent service at all times and where appropriate, identify opportunities for additional sales and meet company performance targets.

Essential Duties & Responsibilities

• Drive and deliver all customer service requests in a professional and appropriate manner
• Provide regular updates and feedback to service management of customer service requests and other related information to ensure customer service expectations are achieved
• Ensure all stock and services supplied to the customer are suitable and appropriate
• Contribute to route solutions for new customer service requirements
• Adhere to company Health and Safety policies
• Ensure the customers' expectations are always met or exceeded

Requirements

• A full Irish/ EU Driving License with no more than 6 penalty points
• Ability to work and prioritise workload within deadlines
• Excellent communication skills both written and verbal
• Strong commitment to delivering excellent customer service
• Good eye for detail with a high level of accuracy
• Ability to use own initiative and have a positive ‘can do' attitude

Benefits

• A competitive salary package
• Company Vehicle & fuel card
• Long Service Awards
• Uniforms and Equipment
• Progression Opportunities
• 4 weeks annual leave increasing to 5 weeks
• Additional variable pay opportunity through the introduction of new business
• On call allowance
• Access to Company pension
• Refer a Friend bonus
• TrustPilot reward
• Employee Assistance Programme
• Cycle to Work Scheme
• Life Assurance

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