Service Coordinator

Irish Wheelchair Association (IWA)

Drogheda

On-site

EUR 50,000 - 60,000

Full time

7 days ago

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Benefits offered by this job

Vouched expenses and mileage

Excellent working conditions

Training development opportunities

25 days annual leave

Pension scheme available

Employee Assistance Service

Job summary

Irish Wheelchair Association (IWA) in Drogheda is seeking a Service Coordinator for a full-time, 12-month fixed-term role. You will manage and develop IWA’s Community Centre services for people with physical and sensory disability, promoting inclusive participation and person-centered practice.

The role involves leading staff, volunteers, and budgets, building relationships with HSE and local agencies, and expanding services to meet community needs.

Qualifications

A QQI Level 8 degree or professional qualification in Applied Social Studies/ Nursing/ Social Work/ Community Work, or General Management is essential.
A minimum of 5 years of people management experience, preferably in disability services, is essential.
Computer literate including databases and Microsoft Office.

Responsibilities

Implement the service models in the Community Centre services.
Support the implementation of person-centered processes within the Community Centre services.
Develop and implement new programmes/services with members to support participation and independence.
Conduct needs, risk and training needs analyses in partnership with people using the service.
Plan, monitor and review services to meet identified needs and improve outcomes.
Manage and lead staff to enable team development and meet IWA standards.
Oversee staff, volunteers and budget usage to maximise service delivery.

Skills

People management

Driving license

Communication skills

Disability sector experience

Problem solving

Microsoft Office

Education

QQI Level 8 degree or equivalent in Applied Social Studies / Nursing / Social Work / Community Work / General Management

Tools

Microsoft Office

Job description

We would like to invite applications for the following full-time 12 month fixed term role.

Service Coordinator

Drogheda

Ranked 2nd in The Irish Independent “Ireland's Best Employer 2025” list

IWA is committed to promoting, maintaining, and adding to our diverse and inclusive work environment.

The overall purpose of this role is to manage and develop IWA’s Community Centre services for people with physical and sensory disability and develop a range of new services in the area. To ensure the long-term integration of people with physical disability into all aspects of Irish society through the appropriate use of a person-centered approach. For the successful implementation of this role there are several key relationships, which should be fostered and developed. Internally there will be a high level of interaction with associated IWA staff, members and volunteers. Externally a high level of promotional contact will need to be established and developed with the HSE, local authorities, community groups and any other relevant statutory or voluntary agencies.

Main Duties And Responsibilities

Implement the service models in the Community Centre services
Support the implementation of person-centered processes within the Community Centre services
Implement and develop, in consultation with members a range of new programmes/services that support participation and independence in the community meeting current and unmet needs
Conduct needs assessments, risk assessments and training needs analysis in partnership with people using the service.
Plan, monitor and review services through identified needs and develop the strengths of these programmes within the confines of service plans.
Manage and lead the staff in a manner that facilitates team building and supports the development of staff to meet the standards required by the Association.
Manage the training and development of staff volunteers and members, which will result in the enhancement of services delivered by the Association.
Effectively manage and maximise the utilisation of budgets.
Effectively manage the buildings and transport resources attached to the services
Ensure services provided are in keeping with IWA Standards of Practice.
Develop and foster working relationships and communications with both statutory and voluntary agencies.
Recruit and manage volunteers to assist with services, where appropriate.
Ensure services provided are in keeping with IWA Standards of Practice.
Build on the capacity of people using the service, to play a full and active part in project activities.
Promote positive awareness of disability in the community.
Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA’s Safeguarding Policies and Procedures are adhered to.
Ensure compliance with IWA's Parent and Ancillary Safety Statements and any legislative duties set out in current Health and Safety and Fire Safety Legislation
Any other duties as assigned to you from time to time

Training, Experience And Qualifications

A degree at QQI Level 8 or professional qualification in one of the following disciplines: Applied Social Studies/Registered Nurse/ Social Worker / Community Work, and/or General Management is essential
A minimum of 5 years of people management experience is essential, including previous experience of working within the disability sector or similar services

Knowledge And Skills

Computer literate including use of databases and Microsoft Office suite is essential
A full driving license and own car are essential
Strong communication, creativity, problem solving and decision-making skills
Excellent negotiation and influencing skills
Experience of working with people with disabilities or a marginalised group

Behaviours