Senior Technical Support Scientist

Abbott Laboratories; Sligo; On-site; EUR 70,000 - 95,000; Full time

Job summary

Abbott Ireland is seeking a technical professional to ensure plant goals in quality, service, regulatory, financial and safety areas. You will independently manage complex, long-duration projects and product investigations, identify opportunities for significant improvements, and provide technical leadership across Abbott sites and external partners.

The role involves handling complex technical and quality issues, mentoring teams, and sharing knowledge with customers and regulators to support

Qualifications

• Third Level Qualification in a relevant discipline.
• 4-6 years’ related work experience. Advanced degree preferred. (Advanced degree(s) may offset required years of experience).

Responsibilities

• Independently design, manage, and conduct complex long duration projects and investigations.
• Recognises opportunities for significant operational, process or product improvements.
• Balance compliance risk and business risk in risk management files.
• Manage complex investigations to resolution with advanced statistical techniques and project tools.
• Provide technical data and insight to support risk management evaluation.

Skills

Ability to work with management

Effective communication

Cross-site interaction

Technical leadership

CAPA investigations

Education

Third Level Qualification

4-6 years related experience

Job description

Abbott in Ireland

Abbott has maintained a strong presence in Ireland since 1946 and celebrates its 80th anniversary in the country in 2026. The company supports the Irish healthcare sector with a broad portfolio spanning diagnostics, diabetes care, medical devices and nutritional products. Today, Abbott employs more than 6,500 people across ten sites located in Dublin, Donegal, Clonmel, Cootehill, Galway, Kilkenny, Longford and Sligo.

About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Abbott Ireland Diagnostic Division Sligo

Abbott Diagnostic's is a global leader of in vitro diagnostics with approximately 70,000 institutional customers in more than 100 countries. Our diagnostic products offer a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks, physician offices and clinics.

Abbott’s diagnostic products offer customers automation, convenience, costeffectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create the modern diagnostics industry through the company's commitment to improving patient care and lowering overall costs. The history of Abbott Diagnostics is filled with examples of first-of-a-kind products and significant technological advancements.

*Please note any offer of employment for this position isconditional upon the successful completionof a pre-employment medical examination, including drug and alcohol screening, conducted by a medical practitioner designated by the Company.”

MAIN PURPOSE OF THE ROLE

To ensure the plant meets its customer quality, service, regulatory, financial and safety goals through effective technical support of DRO and BRO products.

Independently manage complex, long-duration projects, product improvements and investigations. Proactively identify opportunities for significant operational, process, or product improvements. Proactively identify opportunities for significant operational, process, or product improvements.

MAIN RESPONSIBILITIES

The position impacts on plant and technical operations, as well as manufacturing and financial exposure of decisions.

• Project Management: Independently design, manage, and conduct complex long duration projects, product improvements, and investigations (or supports Third Party Manufacturing projects).

• Product and Process Improvements: Independently manage complex long duration projects, product improvements, and investigations. Recognizes opportunities and proposes novel ideas for significant operational, process or product improvements. Proactively identify opportunities for significant operational, process or product improvements. Perform or support test and process method modifications, considering CQAs, critical process parameters and analytical performance characteristics. Identify technical alternatives and make risk-based decisions within the area. Use technical data that interacts with multiple areas and processes. Provides diverse, independent technical data and insight to support risk management evaluation and assessment.

• Design control and risk management: Effectively balances compliance risk and business risk to create and review risk management files.

• Complaint and internal investigations: Independently manages complex investigations to resolution. Demonstrates advanced statistical techniques, MAIC and or project management tools. Provides audit inputs and support as required

• Technical Support: Assist in resolution of multiple complex technical and quality issues across ADD Sites, TPMs and or functions (instrument; reagents; software and commodities). Anticipate, recognize and resolve technical issues.

• Sharing Knowledge: Presents complex technical information to internal and external groups. Shares scientific information and expertise with customers and regulatory agencies. Experience mentoring and teaching others to facilitate timely resolution of product and process technical issues.

• Strategic and Results Orientation: Demonstrates fiscal responsibility through actionable recommendations and accomplishments. Translates top-level goals to specific goals and aligns activities with respective strategic business priorities.

• EHS: Complete all activities in a safe manner ensuring that any potential safety issues and areas for improvement are highlighted to Manager. Ensure Environmental procedures e.g. recycling, waste minimization are adhered to and improvements made where possible.

• Provides scientific and technical leadership and direction to project teams or other cross-functional teams to meet established timelines and departmental goals and objectives.

• Independently manages internal or external product investigations and related CAPA activities.

EHS Requirement

To ensure Environmental health & Safety standards are met and all EHS regulations and procedures are adhered to. Foster an awareness of Environmental Health & Safety in the plant and promote a culture of continuous improvement.

EDUCATION & EXPERIENCE

• Third Level Qualification in a relevant discipline.

• 4-6 years’ related work experience. Advanced degree preferred. (Advanced degree(s) may offset required years of experience).

SKILLS

• Ability to work with all levels of management.

• Effectively communicates with project team and other site personnel.

• High level of interaction with other Abbott sites; some interaction at corporate level as well as with external customers and agencies.

• Provides scientific and technical leadership and direction to project teams or other cross-functional teams to meet established timelines and departmental goals and objectives.

• Independently manages internal or external product investigations and related CAPA activities.

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