Senior Technical Support Scientist

Thornton Tomasetti; Sligo; On-site; EUR 90,000 - 120,000; Full time

Job summary

Abbott Ireland Diagnostic Division Sligo seeks a technically skilled professional to ensure plant meets quality, service, regulatory, financial and safety goals through expert support of DRO and BRO products. You will independently manage complex, long-duration projects, product improvements and investigations and drive significant operational and process enhancements.

Education: third level qualification in a relevant discipline with 4–6 years’ related experience; advanced degree preferred.

Qualifications

• Third level qualification in a relevant discipline.
• 4–6 years of related work experience.
• Advanced degree preferred.

Responsibilities

• Independently design, manage, and oversee complex long-duration projects, product improvements and investigations.
• Provide technical support across Abbott sites for DRO/BRO products and CAPA activities.
• Identify opportunities for significant operational, process or product improvements using risk-based decisions.
• Share scientific information with customers and regulatory agencies and provide technical leadership.

Skills

Project management

Cross-functional leadership

Data analysis

Education

Third Level Qualification in a relevant discipline

4-6 years’ related work experience

Advanced degree preferred

Job description

JOB DESCRIPTION: Abbott in Ireland

Abbott has maintained a strong presence in Ireland since 1946 and celebrates its 80th anniversary in the country in 2026. The company supports the Irish healthcare sector with a broad portfolio spanning diagnostics, diabetes care, medical devices and nutritional products. Today, Abbott employs more than 6,500 people across ten sites located in Dublin, Donegal, Clonmel, Cootehill, Galway, Kilkenny, Longford and Sligo.

About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Abbott Ireland Diagnostic Division Sligo

Abbott Diagnostic's is a global leader of in vitro diagnostics with approximately 70,000 institutional customers in more than 100 countries. Our diagnostic products offer a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks, physician offices and clinics. Abbott’s diagnostic products offer customers automation, convenience, cost effectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create the modern diagnostics industry through the company's commitment to improving patient care and lowering overall costs. The history of Abbott Diagnostics is filled with examples of first-of-a-kind products and significant technological advancements. *Please note any offer of employment for this position isconditional upon the successful completionof a pre-employment medical examination, including drug and alcohol screening, conducted by a medical practitioner designated by the Company.”

MAIN PURPOSE OF THE ROLE

To ensure the plant meets its customer quality, service, regulatory, financial and safety goals through effective technical support of DRO and BRO products. Independently manage complex, long-duration projects, product improvements and investigations. Proactively identify opportunities for significant operational, process, or product improvements. Proactively identify opportunities for significant operational, process, or product improvements.

MAIN RESPONSIBILITIES

The position impacts on plant and technical operations, as well as manufacturing and financial exposure of decisions. Project Management: Independently design, manage, and conduct complex long duration projects, product improvements, and investigations (or supports Third Party Manufacturing projects). Product and Process Improvements: Independently manage complex long duration projects, product improvements, and investigations. Recognizes opportunities and proposes novel ideas for significant operational, process or product improvements. Proactively identify opportunities for significant operational, process or product improvements. Perform or support test and process method modifications, considering CQAs, critical process parameters and analytical performance characteristics. Identify technical alternatives and make risk-based decisions within the area. Use technical data that interacts with multiple areas and processes. Provides diverse, independent technical data and insight to support risk management evaluation and assessment. Design control and risk management: Effectively balances compliance risk and business risk to create and review risk management files. Complaint and internal investigations: Independently manages complex investigations to resolution. Demonstrates advanced statistical techniques, MAIC and or project management tools. Provides audit inputs and support as required Technical Support: Assist in resolution of multiple complex technical and quality issues across ADD Sites, TPMs and or functions (instrument; reagents; software and commodities). Anticipate, recognize and resolve technical issues. Sharing Knowledge: Presents complex technical information to internal and external groups. Shares scientific information and expertise with customers and regulatory agencies. Experience mentoring and teaching others to facilitate timely resolution of product and process technical issues. Strategic and Results Orientation: Demonstrates fiscal responsibility through actionable recommendations and accomplishments. Translates top-level goals to specific goals and aligns activities with respective strategic business priorities. EHS: Complete all activities in a safe manner ensuring that any potential safety issues and areas for improvement are highlighted to Manager. Ensure Environmental procedures e.g. recycling, waste minimization are adhered to and improvements made where possible. Provides scientific and technical leadership and direction to project teams or other cross-functional teams to meet established timelines and departmental goals and objectives. Independently manages internal or external product investigations and related CAPA activities. EHS Requirement To ensure Environmental health & Safety standards are met and all EHS regulations and procedures are adhered to. Foster an awareness of Environmental Health & Safety in the plant and promote a culture of continuous improvement.

EHS Requirement

To ensure Environmental health & Safety standards are met and all EHS regulations and procedures are adhered to. Foster an awareness of Environmental Health & Safety in the plant and promote a culture of continuous improvement.

EDUCATION & EXPERIENCE

Third Level Qualification in a relevant discipline. 4-6 years’ related work experience. Advanced degree preferred. (Advanced degree(s) may offset required years of experience).

SKILLS

Ability to work with all levels of management. Effectively communicates with project team and other site personnel. High level of interaction with other Abbott sites; some interaction at corporate level as well as with external customers and agencies. Ability to work with all levels of management. Effectively communicates with project team and other site personnel. High level of interaction with other Abbott sites; some interaction at corporate level as well as with external customers and agencies. Provides scientific and technical leadership and direction to project teams or other cross-functional teams to meet established timelines and departmental goals and objectives. Independently manages internal or external product investigations and related CAPA activities.

Connect with us at www.abbott.com and on LinkedIn, Facebook, Instagram, X and YouTube.

The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Support Services DIVISION: CRLB Core Lab LOCATION: Ireland > Sligo : Finisklin Road ADDITIONAL LOCATIONS: WORK SHIFT: Ie - Asflex78 (Ireland) TRAVEL: No MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Not Applicable

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings.

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

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