Senior Technical Services Engineer

Oliverontheinside; Galway; On-site; EUR 85,000 - 105,000; Full time

Benefits offered by this job

Competitive benefits package aligned

Continuous learning and development

Collaboration and knowledge sharing

Job summary

Oliver Healthcare Packaging in Galway is seeking a Senior Technical Services Engineer to support customers with technical expertise in materials and packaging designs. The role combines lab work with field support to ensure product performance and patient safety.

You will drive data-driven technical projects, CAPA investigations, and cross-functional collaboration with R&D, Quality, and Operations to optimise designs and processes.

Qualifications

• Bachelor’s degree in Packaging, Engineering, Chemistry, or a related field.
• Strong analytical skills with ability to interpret technical data.
• Clear communication skills and ability to explain topics pragmatically.

Responsibilities

• Support customers with technical expertise on materials and packaging solutions.
• Lead technical projects and CAPA investigations of medium to high complexity.
• Analyze data to identify opportunities to improve design and performance.
• Support validation activities and product evaluations with R&D, Operations and Engineering.
• Contribute to technical documentation and data sheets.

Skills

Strong analytical skills

Clear communication skills

Ability to work across teams and with

Education

Bachelor’s degree in Packaging, Engineering, Chemistry, or a related field

Tools

CAPA

DFMEA

DOE

SPC

Job description

Your new job at Oliver Healthcare Packaging

Senior Technical Services Engineer

Senior Technical Services Engineer, EMEA Region – improving solutions that protect patients(Technical Center, Galway, Ireland)

As a Senior Technical Services Engineer (1 FTE) at Oliver, you work within our Technical Center in Galway, where engineering meets real-world applications. You are not only supporting from the lab or behind a desk, you are directly working with customers, products, and processes to ensure performance in practice.

We produce medical and pharmaceutical packaging used worldwide. That means quality, reliability, and compliance are critical. Your work directly impacts on how our materials and designs perform in real-life applications and ultimately helps ensure patient safety.

At the same time, how we work matters just as much: practical, collaborative, and focused on finding solutions that work.

What you’ll be working on

Supporting customers with technical expertise

You help customers select and apply the right materials and packaging solutions for their specific applications.

• Advise on material selection, packaging design, and application performance
• Support troubleshooting, line trials, and implementation at customer sites
• Present technical product data and translate it into practical solutions
• Act as a trusted partner for customers in resolving technical challenges

Driving technical projects and improvements

You take ownership of technical projects and ensure structured, data-driven execution.

• Lead and support technical projects and CAPA investigations of medium to high complexity
• Analyze data to identify improvement opportunities in product design and performance
• Support validation activities and product evaluations together with R&D, Operations, and Engineering
• Contribute to continuous improvement of materials, designs, and processes

Connecting engineering, quality, and commercial teams

You work across functions to ensure the right technical choices are made and applied correctly.

• Support Sales with technical expertise during customer discussions and proposals
• Work closely with Quality on CAPA investigations and product performance topics
• Collaborate with R&D, Operations and Process Engineering on trials and validations
• Contribute to technical documentation such as data sheets, test results, and reports
• Support product marketing by contributing to blogs, webinars, and in-person customer education events

Building knowledge and capability

You help strengthen the technical capability within the team.

• Provide guidance to junior engineers and lab technicians
• Share knowledge on test methods, materials, and applications
• Support the development of clear and effective technical documentation

Why you’ll like working at Oliver

• Work directly on real customer applications and see how your solutions perform in practice
• Be part of a collaborative, down-to-earth team where engineering, quality, and commercial teams work closely together
• Plenty of room to develop your technical expertise and grow within a specialized field
• A dynamic international environment with exposure to customers and sites across regions
• Freedom and trust to take ownership and drive improvements
• The opportunity to travel and work on-site with customers and colleagues internationally

And in addition:

• Competitive benefits package aligned with local market standards
• Opportunities for continuous learning and development
• Strong focus on collaboration, knowledge sharing, and improvement

What you bring

• Bachelor’s degree in Packaging, Engineering, Chemistry, or a related field
• 7-10 years of relevant experience in a technical or engineering roleStrong knowledge of sterile barrier flexible packaging design and performance
• Experience with quality systems and tools such as CAPA, DFMEA, DOE, and SPC
• Familiar with medical device standards (ISO 13485 / ISO 11607)
• Strong analytical skills and ability to work with technical data
• Clear communication skills and ability to explain technical topics pragmatically
• Ability to work effectively across teams and with customers

Your impact

What you design, improve, or solve today is used tomorrow in medical applications worldwide. Your work directly contributes to product performance, customer success, and ultimately patient safety.

Where does your challenge lie?

If you want to learn more about working at Oliver or have questions about a job opening, please let us know.

You can email us, call us, or request a call back!

Debbie Cox,
HR Business Partner at Oliver HCP

Phone

[phone]
Monday-Friday 8.30 to 17.00