Senior Software Engineer & Tech Lead — End-User Web Apps

Cisco Systems, Inc; Galway; On-site; EUR 90,000 - 140,000; Full time

Job summary

Cisco Systems, Inc in Galway is seeking an accomplished software leader to design and drive the technical direction of end-user features used by millions worldwide. You will own architectural decisions, guide complex system design, and partner with product managers to shape roadmaps across Webex platforms.

You will mentor junior engineers, ensure code quality, testing, and operational excellence, and push for AI-assisted development to accelerate delivery while maintaining high standards across

Qualifications

• Bachelor's degree in an analytical subject such as Computer Science, Electronic Engineering, or Software Engineering.
• 7+ years of professional software development experience, delivering high-quality, production‑grade software in complex environments.
• Demonstrated experience leading architecture and design discussions, influencing technical direction, and driving alignment across teams.
• Deep programming and system design expertise, with the ability to evaluate trade‑offs and make sound technical decisions.
• Proven ability to lead a structured, scientific, and creative approach to solving complex technical and product challenges.
• Strong ability to communicate technical concepts clearly to engineers, product partners, and stakeholders at varying levels.
• A strong commitment to quality, including test strategy definition, code reviews, operational readiness, and continuous improvement.

Responsibilities

• Design, build, and lead the technical direction of end-user features used by millions of people worldwide.
• Own architectural decisions within your domain — defining, evolving, and clearly communicating scalable, maintainable designs aligned with broader platform strategy.
• Break down complex product requirements into clear technical designs and executable work, guiding teams from concept through delivery.
• Act as a technical leader and role model within the team, setting high standards for code quality, testing, reliability, and operational excellence.
• Mentor and coach junior and mid-level engineers, supporting their technical growth through pairing, reviews, feedback, and knowledge sharing.
• Partner closely with product managers and designers to influence roadmap decisions, balancing customer value, technical health, and long‑term sustainability.
• Listen to the customer and elevate their experience. CSAT, NPS, feedback, and metrics are their voice — drive investigations, identify root causes, and lead impactful improvements.
• Optimise — champion effective use of AI tools across the team to improve productivity, accelerate delivery, and focus effort on the most complex engineering challenges.
• Lead by example — bring curiosity, accountability, and positivity, helping foster a culture of ownership, learning, and collaboration.

Skills

Tech Leadership

System Design

Architectural Decisions

Collaboration

Mentoring

AI Tooling

Education

Bachelor's in CS/EE/SE

Tools

Java

TypeScript

React

Postgres

AWS

Job description

Cisco Systems, Inc in Galway is seeking an accomplished software leader to design and drive the technical direction of end-user features used by millions worldwide. You will own architectural decisions, guide complex system design, and partner with product managers to shape roadmaps across Webex platforms.

You will mentor junior engineers, ensure code quality, testing, and operational excellence, and push for AI-assisted development to accelerate delivery while maintaining high standards across