Senior Social Value Manager

Mace; Dublin; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

Mace Ireland seeks a Social Impact Lead to drive the Social Value agenda across MetroLink, leading the Social Impact team and coordinating with cross-functional functions to deliver sustainable, efficient and innovative social outcomes.

You will own KPIs, strategy, and reporting, while supporting business growth by networking, leading bids, and identifying opportunities in social value services.

Qualifications

• 10+ years designing and embedding social value initiatives in high-value metro rail projects or similar
• Proven social value delivery with senior stakeholders (including C-suite)
• Proven social value reporting experience
• Ability to influence, engage and build advocacy with stakeholders; managing partnerships and budgets
• Subject matter expert on social value topics (employment, skills, education, volunteering, diversity & inclusion)
• Ability to manage technical outputs to drive efficiency
• Excellent communication and interpersonal skills

Responsibilities

• Lead and implement the social value strategy and implementation plan across the programme
• Prioritise skills and employment initiatives and build Irish capability
• Engage with MetroLink stakeholders; present findings and briefings to senior stakeholders
• Provide contractor assurance, procurement design and evaluations; share best practice in social impact
• Ensure quality assurance across social impact deliverables and templates
• Develop learning materials tailored to MetroLink requirements
• Coordinate with cross-functional teams (supply chain, community engagement, procurement)
• Oversee digital KPI reporting and programme-wide reporting
• Report progress to client and make recommendations for best practice

Skills

Stakeholder engagement

Strategic thinking

Project leadership

Communication skills

Budget management

Influence and advocacy

Education

Bachelor's degree in relevant discipline

Master's degree in relevant field (advantageous)

Certification in social value (e.g. Social Value UK, ICRS, SROI)

Job description

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey. The social impact lead will provide assistance to the Head of Sustainability in leading MetroLink’s Environmental, Social and Governance (ESG) agenda, specifically leading the Social Impact team and activities, facilitating collaboration with all MetroLink Directorate functions to identify and realise opportunities for MetroLink to be more sustainable, efficient and innovative. The role holder will work cross functionally and with contractor(s) and consultants to help identify, design, plan and deliver innovative solutions to drive social impact throughout MetroLink. The role holder will own the Social Impact KPIs, strategy, project requirements and support the programme’s Balanced Scorecard. The role holder will also lead the Social Impact team, providing people-related support, guidance and leadership on activities across the programme - ranging from contract and procurement management to hands-on delivery. The role holder will also support Mace Ireland business unit to expand social value services and win business, for example, by networking, leading bids or identifying business development opportunity.

You’ll Be Responsible For

• Overseeing the delivery of a social value strategy and implementation plan against established direction based on programme priorities and local need.
• Prioritising skills and employment initiatives, leading Metrolink’s contribution to bridging the skills deficit and building Irish capability within infrastructure.
• Managing engagement with Metrolink stakeholders, including presenting work, findings and briefing updates to senior stakeholders both within and external to the organisation
• Providing contractor assurance, procurement (including PQQ, ITT, ITN) design and evaluations and support building best practice for social impact within the supply chain.
• Quality assurance across social impact deliverables, accountable for final products delivered by Social Impact team.
• Advising on the development of social impact learning and development materials tailored to Metrolink’s requirements.
• Liaising and managing relationships with teams across MetroLink directorate, for example, supply chain management, community engagement, and sustainable procurement.
• Quality assurance of templates and proformas to collate data and provide support to onsite team to deliver outcomes.
• Developing and overseeing digital reporting (KPI’s) platform for programme wide reporting.
• Integrating and reporting back to the client on social impact progress, including making recommendations for best practice.

You’ll Need To Have

• More than 10 years’ designing and embedding social value initiatives into high value metro rail projects or projects of a similar scale and complexity.
• Proven social value/social impact delivery experience, with a demonstrable track record of achieving results on a similar programme and working with senior stakeholders including C-suite.
• Proven social value/social impact reporting experience.
• Proven ability to influence, engage and build advocacy with stakeholders.Responsible for managing partnerships and budgets.
• Credible subject matter expert on key social value issues and activities, including for example employment and skills development, education, volunteering, crime prevention, diversity and inclusion, community engagement, environmental stewardship etc - and appreciate their relevance to the transport industry.
• Ability to manage technical outputs to drive efficiency.
• Excellent communication (both verbal and written) and interpersonal skills.
• Ability to govern and drive outcomes to ensure high quality service.
• Level 8 Bachelor in relevant discipline.
• Degree/diploma/certification in social value (e.g. Social Value UK, ICRS, SROI)
• Level 9 Masters in relevant field would be advantageous (or equivalent masters)

Our values

Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.

Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.

Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.

Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role.