Senior Product Manager - Technical

MasterCard; Dublin; On-site; EUR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Product Manager - Technical to enhance its Business Intelligence and API Enablement program. This role involves collaborating with agile teams to analyze requirements, ensuring high-quality features that meet customer expectations. You'll engage with global stakeholders, support data management, and drive solutions for business efficiency. This position offers an exciting opportunity to work in a fast-paced environment, where your contributions will directly impact the development of innovative products that empower businesses and consumers alike.

Qualifications

• Experience in Data Warehouse and Business Intelligence solutions.
• Ability to analyze software requirements and model business processes.

Responsibilities

• Collaborate with teams to define business requirements and user experience.
• Support API team’s data management and reporting systems.

Skills

Data Warehouse

Business Intelligence

Requirements Gathering

Agile Methodologies

Software Engineering

Problem-Solving

Communication Skills

Education

Bachelor's in Information Technology

Bachelor's in Software Engineering

Bachelor's in Business

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Senior Product Manager - Technical

Job Description Summary

The Business Intelligence and API Enablement program enables business insights for every transaction. Our vision is to provide a secure, scalable, resilient, high-performing, and multi-tenant global data warehouse, allowing consistent data and analytics experiences through innovative shared components and API services.

Overview

This role is part of a team providing the business analysis required to support the development of Commercial products. You will work collaboratively with agile software development teams to analyze business requirements and deliver high-quality features that meet customer expectations.

Role

1. Work closely with internal and external customers to define the details behind the business requirements, specifications, user experience, and API strategy for the InControl program.
2. Collaborate with Product Owner, Architecture, and Development to decompose requirements into user stories, prioritize the backlog, and define acceptance criteria.
3. Support the growing needs of Mastercard’s Data Warehouse API Development team.
4. Gather requirements by engaging with multiple global stakeholders and documenting them in standard templates for developers.
5. Provide support to department initiatives and cross-functional projects requiring API support.
6. Identify, recommend, and drive solutions for business process efficiency.
7. Maintain, monitor, and fine-tune business metrics and KPIs to adapt to business needs.
8. Support the API team’s data management and reporting systems.
9. Identify, recommend, and implement automation solutions for data discovery and reporting processes.
10. Assist with existing and ad hoc customer data requests.
11. Lead or participate in cross-functional teams to address complex business issues from an analysis and process perspective.

All About You

Experience supporting Data Warehouse and Business Intelligence solutions, working with business and technical teams to determine data approaches.

• Experience in requirements gathering and building relationships with business clients.
• Qualifications in Information Technology, Software Engineering, Business, or related fields.
• Ability to analyze software requirements, model business processes, and align software to business strategy.
• Experience working with software engineering teams in agile environments.
• Ability to understand complex software systems and communicate effectively with technical teams.
• Capacity to manage multiple projects and meet deadlines.
• Problem-solving skills, attention to detail, business acumen, positive attitude, and good communication skills.
• Ability to work effectively in a fast-paced environment with changing priorities.
• Commitment to staying updated with industry technologies and best practices.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks carry inherent risks. Employees must:

• Abide by Mastercard’s security policies and practices.
• Ensure confidentiality and integrity of accessed information.
• Report any security violations or breaches.
• Complete mandatory security trainings.