Senior Product Designer

Mastercard; Ireland; On-site; EUR 90,000 - 150,000; Full time

Job summary

Mastercard is seeking a Senior Product Designer to shape the future of small business experiences. You will work at the intersection of design, product, data, and technology to uncover customer needs and deliver AI-enabled design solutions across web, mobile, and platform experiences.

You will partner with Product Management, Engineering, and Research teams to define strategy, explore opportunities, and translate insights into intuitive, scalable product experiences that drive business value for

Qualifications

• 6+ years of experience designing and shipping digital products across consumer, B2B, or B2B2C experiences.
• Strong UX foundation with component architecture, responsive layouts, and design systems.
• Experience applying Design Thinking and human-centered design methodologies.

Responsibilities

• Lead end-to-end product design efforts from discovery through delivery across web, mobile, and platform experiences.
• Identify customer needs, market opportunities, and business challenges through research, data, and stakeholder collaboration.
• Collaborate with Product Managers and Engineers to define vision, priorities, and design solutions.
• Prototype concepts, POCs, and MVPs using human-centered design principles and AI-assisted tools.
• Present design concepts and rationale to cross-functional teams and leadership.
• Create user flows, journey maps, and high-fidelity experiences delivering measurable value.

Skills

UX design

Product thinking

Cross-functional collaboration

Design research

Prototyping

Figma

AI-assisted design tools

Design systems

Human-centered design

Agile environments

Tools

Figma

AI-assisted design tools

Design systems

Job description

• We are building the next generation of small business experiences at Mastercard
• Our Global SME (Small Medium Enterprise) team is focused on helping entrepreneurs and business owners start, manage, grow, and succeed through innovative products, intelligent insights, and seamless digital experiences. We’re united by a shared passion for solving meaningful customer problems and unlocking the next generation of business intelligence and financial technology solutions
• As part of our pioneering Customer Experience & Design (CX&D) squad, you’ll help shape the future of Mastercard’s small business ecosystem. You’ll work at the intersection of design, product, data, and technology to uncover customer needs, explore new opportunities, and design experiences that create real value for businesses around the world
• This is a highly collaborative, fast-paced environment where experimentation, innovation, and customer-centric thinking are at the core of everything we do. You’ll partner closely with Product Managers, Engineers, Researchers, and business stakeholders to imagine what’s next, rapidly prototype new ideas, and bring impactful solutions to market
• Together, we’re accelerating the adoption of Mastercard’s global SME solutions and empowering millions of businesses with the tools, insights, and experiences they need to grow with confidence
• We’re not just designing products. We’re helping build the future of small business
• We are looking for a passionate, strategic, and customer-centric Senior Product Designer to help shape the future of products and experiences for small businesses
• This role is ideal for a designer who thrives in ambiguity, embraces emerging technologies, and enjoys turning customer insights into impactful product solutions. Working closely with Product Management, Engineering, and cross-functional stakeholders, you will help define product strategy, uncover new opportunities, and create intuitive experiences that deliver measurable customer and business value
• Lead end-to-end product design efforts from discovery through delivery across web, mobile, and platform experiences
• Identify customer needs, market opportunities, and business challenges through research, data, and stakeholder collaboration
• Help shape product strategy by uncovering opportunities that drive customer and business value
• Partner with Product Managers and Engineers to define vision, prioritize opportunities, ideate, conceptualize, and validate solutions
• Rapidly prototype concepts, Proofs of Concept (POCs), and MVPs using human-centered design principles and AI-assisted design tools
• Present design concepts, rationale, and recommendations to cross-functional teams and senior leadership
• Create user flows, journey maps, prototypes, and high-fidelity experiences that deliver exceptional customer outcomes
• Leverage atomic design principles to build cohesive, scalable experiences that accelerate product delivery while maintaining quality and consistency
• Contribute to scalable design systems and champion high-quality, accessible experiences across the product ecosystem

• Experience leveraging customer research, usability testing, experimentation, and analytics to inform design decisions and measure outcomes
• Experience using Figma Make (or similar AI-assisted design tools) to accelerate ideation, prototyping, and iteration
• Ability to understand technical constraints and implications when making design decisions
• 6+ years of experience designing and shipping digital products across consumer, B2B, or B2B2C experiences
• Strong UX foundation with deep understanding of component architecture, behaviors, responsive layouts, and design systems
• Demonstrated success applying Design Thinking and human-centered design methodologies to bring products from concept to market
• Ability to translate product vision into scalable experience frameworks, interaction patterns, and reusable components
• Expert-level proficiency in Figma, including component systems, prototyping, variables, and scalable design systems
• Strong product thinking with the ability to contribute to product strategy and clearly articulate design decisions and tradeoffs
• Experience designing for B2B and B2B2C business models; experience launching global products is a strong plus
• Experience evolving and maintaining design systems to support changing business and customer needs
• Passionate about solving complex customer and business problems
• Naturally curious about small businesses and motivated by understanding how entrepreneurs work and make decisions
• Proactive and comfortable navigating ambiguity with minimal direction
• Collaborative and able to build strong partnerships across disciplines
• Curious, adaptable, and eager to learn in a fast-paced environment
• Passionate about emerging technologies and AI-enabled experiences, with a desire to shape how small businesses interact with the next generation of intelligent products and services
• Resilient, agile, and energized by innovation and experimentation
• Strong visual and interaction design sensibilities with high attention to detail
• Experience with service design and customer journey orchestration
• Hands-on experience with vibe coding, AI-assisted prototyping, or modern design-to-code workflows
• Experience designing AI-enabled products, conversational experiences, or intelligent user interactions
• Experience working in scaled agile environments with distributed product and engineering teams