Senior Manager, Serialization Data Operations

Biopharma Careers; Dublin; Hybrid; EUR 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Bristol Myers Squibb seeks a Senior Manager, Serialization Data Operations to lead data workstreams across sites, CMOs, and customers. You will analyze serialization data challenges, drive regulatory reporting, and support digitization initiatives for faster decision-making.

The role requires SME-level knowledge of serialization data management, CAPA closures, and cross-functional collaboration to ensure robust, compliant data processes globally.

Qualifications

• Minimum 6–10 years in pharma or serialization, with data experience.
• Experience with GxP processes and systems.

Responsibilities

• Lead serialization data management and data workstreams across sites and partners.
• Analyze data exceptions and implement mitigation strategies.
• Ensure compliance with serialization regulatory requirements globally.
• Collaborate with IT, Quality, and business units to sustain data operations.

Skills

Stakeholder management

Data analysis

Regulatory data reporting

Communication skills

Education

BA/BS in Business or related field

Tools

SAP/ERP systems

SAP ATTP/Trace Link

Job description

Working with Us

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .

Principle Objective of Position

Manage serialization data operational challenges affecting BMS sites, CMOs, 3PLs and BMS customers. Lead effort to analyze and mitigate serialization data challenges by market. Lead efforts to analyze and implement the new regulatory data reporting requirements for new or existing serialized markets. Support management initiatives to develop a digitization strategy to enable faster and effective decision-making. SME in serialization data management, resolution of data exceptions, support data work stream for various serialization implementations, as well as provide ongoing continuous improvement support to sustain the serialization regulatory requirements globally. Support data work stream during various business development activities, such as divestures, acquisitions, new product launch & product life cycles to support business units.

Major Duties and Responsibilities

• Support and maintain Serialization Operations data workstream.
• Assure overall Serialization Operations data objectives are achieved (e.g. right-first time).
• Build and maintain strong relationships with stakeholders across functional areas (e.g. Logistics, O2C, Master Data and Packaging for internal / external, Quality, IT).
• Ensure full consideration of Serialization related data requirements across functional areas.
• Responsible for maintaining technical solutions to ensure timely compliance with all market serialization regulatory requirements.
• Champion data work stream collaboration with partners for existing and new product introduction.
• Perform analysis and recommend mitigation strategies to teams in support of partnerships; collaborate to ensure sound decisions; ensure projects remain on track and CAPAs are closed on time.
• Support commercial change management process for serialization. Project or market dependency may be the impact assessor.
• Perform serialization data operation assessments stemming from CAPA.
• Manage daily data operational issues for commercial serialized products.
• Develop serialization operational capabilities to ensure efficiencies, robustness and sustainability.
• Reports dashboard metrics serialization data by lot, site, and markets. - Manages technical assessment arising from Quality alert event.
• Monitor the sustainability of the technical processes already implemented.
• Remediate process to assure proper and accurate process flow of serialized data based on physical product flow.
• Propose process improvements and support implementation / execution to mitigate gaps and approve overall process robustness.
• Assures standard process for the implementation of serialization data capabilities and recommends process improvements at sites, CMOs,3PLs and customers ensuring timely delivery, efficiency, robustness and sustainability.

Required Knowledge / Skills / Qualifications

Education

• BA or BS degree in Business, supply chain management or equivalent

Experience / Knowledge

• 6-10 years total business experience, pharmaceutical manufacturing, serialization, supply chain logistics, Order to Cash experience with at least 3 yrs in data or data operation related areas. Good experience in GxP processes and systems.
• Solid understanding of key relationships, dependencies, and interfaces among business units, IT, and external partners.
• Experience in SAP or similar ERP systems and serialization systems like SAP ATTP, Trace Link etc.
• Good interpersonal, verbal and written communication skills.
• Excellent analytical and problem-solving skills to resolve data exceptions in timely manner.
• Ability to work in a fast-paced environment, organized and able to prioritize tasks to meet multiple deadlines.

#LI-Hybrid

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [e-mail] . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

R1604356 : Senior Manager, Serialization Data Operations