Senior Commercial New Business Underwriter

Intact Insurance (previously RSA); Dublin; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Intact Insurance Ireland is recruiting a Senior Property & Liability Underwriter – New Business to grow and manage a Property, Liability and SME portfolio. You will combine technical underwriting with strong broker relationships to retain valued customers and deliver an exceptional experience.

In collaboration with the Dublin Trading Team, you will contribute to growth while maintaining underwriting discipline, operating within authority and standards, and delivering customer-focused solutions

Qualifications

• At least five years' relevant commercial insurance experience.
• CIP qualified, or an equivalent recognised insurance qualification.
• Strong technical underwriting knowledge to assess risk within delegated authority.
• Sound commercial judgement for profitable growth and portfolio performance.
• Proven ability to build broker and stakeholder relationships.
• Analytical, negotiation, communication and problem-solving skills.
• Ability to manage priorities and deliver high-quality outcomes.
• Customer-driven, solution-focused mindset; capable of handling queries and complaints.
• Collaborative and adaptable, with willingness to share knowledge.
• High standards of integrity and regulatory awareness.

Responsibilities

• Underwrite for profitable growth within delegated authority and risk appetite.
• Drive portfolio performance to deliver retention and revenue growth.
• Win and develop broker relationships aligned with strategy.
• Deliver technical excellence in risk selection, pricing and records.
• Provide a customer-driven experience and resolve queries within authority.
• Maintain strong underwriting controls and participate in audits.
• Use market and broker insight to shape risk decisions and strategy.
• Collaborate across underwriting, distribution, pricing and operations.
• Build technical capability and mentor colleagues.
• Identify opportunities to simplify processes and improve performance.

Skills

5+ yrs exp

Underwriting

Broker relations

Analytical skills

Negotiation

Problem solving

Education

CIP qualification

Job description

Senior Property & Liability Underwriter – New Business

We are looking for a commercially focused underwriter to profitably grow and manage a portfolio of Property, Liability and SME business.

You will combine technical excellence and sound commercial judgement with strong broker relationships to retain valued customers and deliver a second-to-none experience.

Working closely with colleagues across the Dublin Trading Team and wider business, you will contribute to our growth ambitions while maintaining underwriting discipline and operating within agreed risk appetite, delegated authority and technical standards.

Key Responsibilities

• Underwrite for profitable growth: Assess Property, Liability and SME risks and make timely, commercially sound decisions within delegated authority, underwriting standards and risk appetite.
• Drive portfolio performance: Manage an agreed panel of risks to deliver strong retention and sustainable revenue growth against agreed targets.
• Win and develop broker relationships: Build trusted broker partnerships aligned with our customer proposition, segment strategy and underwriting appetite.
• Deliver technical excellence: Apply consistent risk selection, pricing and underwriting judgement. Maintain high-quality records and clearly communicate the rationale for decisions.
• Provide a customer-driven experience: Understand broker and customer needs, manage expectations and deliver responsive, practical and sustainable solutions. Resolve queries and complaints within authority.
• Maintain strong underwriting controls: Contribute to technical audits, peer reviews and quality assurance activity, supporting a robust and effective control environment.
• Use insight to shape decisions: Apply portfolio, market, claims, competitor and broker insight to strengthen risk selection, business strategy and customer propositions.
• Collaborate end to end: Work effectively across Underwriting, Distribution, Pricing, Claims, Risk Management and Operations to deliver strong customer and commercial outcomes.
• Build technical capability: Provide guidance, coaching and referral support to colleagues, sharing expertise and raising underwriting standards across the team.
• Improve how we work: Identify and implement opportunities to simplify processes, strengthen underwriting performance and improve the broker and customer experience.
• Act with integrity: Maintain high standards of conduct, governance and regulatory compliance. Make fair, transparent and well-supported decisions.

Requirements

• At least five years' relevant commercial insurance experience, ideally across Property, Liability, SME or Commercial Combined business.
• CIP qualified, or an equivalent recognised insurance qualification. Progress towards MDI, ACII or another relevant advanced qualification would be an advantage.
• Strong technical underwriting knowledge, with the ability to assess risk, set appropriate terms and make effective decisions within delegated authority.
• Sound commercial judgement, supported by a clear understanding of profitable growth, pricing, risk appetite and portfolio performance.
• Proven ability to build productive relationships with brokers, customers and internal stakeholders.
• Strong analytical, negotiation, communication and problem-solving skills.
• Ability to manage competing priorities, make timely decisions and consistently deliver high-quality outcomes.
• A customer-driven and solution-focused mindset, with the confidence to manage queries, referrals, negotiations and complaints effectively.
• A collaborative and adaptable approach, with a commitment to sharing knowledge, supporting colleagues and continuously improving.
• High standards of integrity, accountability, governance and regulatory awareness.

Join Intact Insurance and make a difference every day.

Whether you're just beginning your career or looking to take the next progressive step, Intact Insurance Ireland is where you can be yourself, learn and develop, and where your ideas matter.

With offices in Belfast, Galway, and Dublin, we've embraced hybrid work, empowering our people to work flexibly and deliver great service to our customers every day.

We want you to thrive and grow with us – and we'll give you all the tools, flexibility and learning opportunities you need to do it.

And, if you bring your best, then we promise to give you, our best.

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact Insurance's commitment to you in exchange for living our Values, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Regulatory Requirements

If this role is defined as a "controlled function" by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that you meet the requirements as set out in the Fitness & Probity standards issued in this Act.

Intact Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.