Senior Business Systems Analyst

Odyssey Social Care

Ennis

On-site

EUR 54,000 - 58,000

Full time

2 days ago

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Job summary

Odyssey Social Care is seeking a Senior Business Systems Analyst to join our IT team in Ireland. You will deliver business systems, automation, and digital improvement initiatives across the organisation, reporting to the Head of IT.

This hands-on role combines business analysis, system configuration, and vendor management to optimise processes. You will gather requirements, configure solutions, and lead projects from concept to implementation, while ensuring governance, data protection, and IT

Qualifications

3+ years in a Business Systems Analyst, Systems Analyst, or similar role.
Proven experience delivering business systems, digital improvement or automation projects.
Hands-on experience configuring business applications, workflows, or low-code/no-code solutions.
Experience working with third-party technology vendors and service providers.
Strong business analysis, stakeholder management, and communication skills.

Responsibilities

Analyse business processes and identify opportunities to simplify, automate, and improve ways of working.
Gather requirements and translate business needs into practical system and reporting solutions.
Lead business systems, digital improvement, and automation projects from requirements through to implementation.
Configure and maintain business applications, workflows, forms, and low-code/no-code automations.
Investigate and resolve complex system issues, working closely with technology partners and vendors.
Support governance, data protection, IT security, and continuous improvement initiatives.

Skills

Business analysis

Stakeholder management

Vendor management

Low-code/no-code

Application configuration

Communication

Tools

Microsoft 365

Power Platform

Power BI

Dynamics 365

Copilot

Job description

Job Description

Senior Business Systems Analyst

Co. Clare, Ireland

Salary

€53,500 - €57,500

Contract Type

Full-Time | Permanent

Are you passionate about using technology to improve processes, solve business challenges, and drive meaningful change? We are seeking a Senior Business Systems Analyst to join our growing organisation and play a key role in delivering business systems, automation, and digital improvement initiatives across the business.

About The Role

Reporting to the Head of IT, you will work closely with stakeholders across the organisation to identify opportunities for improvement, implement technology solutions, and support the effective operation of key business systems. This is a hands‑on role that combines business analysis, system configuration, process improvement, reporting, and vendor management.

Key Responsibilities

Analyse business processes and identify opportunities to simplify, automate, and improve ways of working.
Gather requirements and translate business needs into practical system and reporting solutions.
Lead business systems, digital improvement, and automation projects from requirements through to implementation.
Configure and maintain business applications, workflows, forms, and low-code/no-code automations.
Investigate and resolve complex system issues, working closely with technology partners and vendors.
Support governance, data protection, IT security, and continuous improvement initiatives.

What You'll Bring

Essential

3+ years' experience in a Business Systems Analyst, Systems Analyst, or similar technology-focused role.
Proven experience delivering business systems, digital improvement, or automation projects.
Hands‑on experience configuring business applications, workflows, or low-code/no-code solutions.
Experience working with third-party technology vendors and service providers.
Strong business analysis, stakeholder management, and communication skills.

Desirable

Experience with Microsoft 365, Power Platform, Power BI, Dynamics 365, or Copilot.
Experience developing reports and dashboards.
Experience working with outsourced IT providers.
Experience in healthcare, social care, or other regulated environments.
Knowledge of GDPR, information security, and IT governance.

Why Join Us?

Join a growing organisation where technology is evolving and there is real opportunity to shape how systems and processes support the business.
Work on meaningful projects that improve efficiency, reporting, and operational effectiveness.
Be part of a collaborative team that values innovation, continuous improvement, and practical solutions.
Broaden your experience across business systems, automation, vendor management, and digital transformation initiatives.

Company Culture

Mission

Mission: Odyssey Social Care provides safe homes where children and young people can heal from trauma, rebuild trust, and discover their own strengths. We give them the support and opportunities they need to build resilience and step into a brighter future.

Working for Odyssey Social Care involves being part of a team dedicated to supporting children and young people.

As professional caregivers, we are caring, compassionate and resilient. We work with children who have experienced trauma, and believe in healing through trusting care relationships.

The Odyssey Way

We put the needs of the child at the forefront of everything we do. Our care framework is designed to be flexible, responsive and provide holistic care to our young people.

Our care model, The Odyssey Way, is trauma-informed, evidence-based, and outcome-led. It supports the needs of each individual child, helping them to work through trauma by focusing on overall wellbeing.

Our unique, specialised intervention, the Odyssey Saoirse Project, uses eco-therapy, adventure-based life skills and positive mentoring to help young people heal, grow and thrive.

Our Values