Senior Business Analyst

Optum; Dublin; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Split time between Dublin office and a

Job summary

Optum is seeking a Senior Business Analyst to strengthen forecasting accuracy, data quality, and decision support across invoicing and billing workflows. The role sits at the intersection of Finance Operations, Billing, and Data Insights, owning and modernizing processes while enabling scalable analytics and reporting foundations.

The ideal candidate has deep experience in finance operations and analytics, with proven ability to translate complex financial activity into clear executive insights

Qualifications

• Experience in Finance Operations, Billing, Invoicing, Revenue Cycle, or Analytics in complex environments.
• Experience with billing processes, invoice cycles, reconciliation, and financial controls.
• Proficiency in SQL for querying data from enterprise sources.
• Experience with cloud-based data warehouses/analytics platforms.
• Ability to analyze large, ambiguous data sets and derive insights.
• Strong analytical, problem-solving, and data storytelling skills.
• Proficiency across analytics tools including Python, R, or advanced Excel.
• Experience with data validation, reconciliation, and quality assurance.
• Ability to communicate outcomes and recommended actions clearly.

Responsibilities

• Own end-to-end invoicing and billing processes, ensuring accuracy and compliance.
• Support financial operations reporting with inputs, files, and planning data.
• Collaborate with Finance, Operations, and technical teams to align billing with financial outcomes.
• Understand upstream drivers and articulate downstream impact.
• Drive transition from manual workflows to automated, scalable data solutions.
• Define data quality, validation, and reconciliation controls for billing outputs.
• Communicate complex findings to stakeholders with clear narratives.
• Contribute to data platforms and reporting modernization, including Snowflake readiness.
• Perform other duties as required.

Skills

Finance operations

Billing

Invoicing

Revenue cycle

Analytics

SQL

Cloud data warehouse

Python

R

Excel

Data storytelling

Tools

Snowflake

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Senior Business Analyst (2388682)

Senior Business Analyst - 2388682

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As a Fortune 3 business, we’re one of the world’s leading healthcare companies. There are no limits here on the resources you’ll have or the challenges you’ll encounter. We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals.

The Business Analyst will play a critical role in strengthening forecasting accuracy, data quality, and decision support across high-volume operational and financial workflows. This role sits at the intersection of Finance Operations, Billing, and Data Insights with responsibility for owning and modernizing invoicing and billing processes while supporting scalable analytics and reporting foundations. A core focus of this role is reducing concentration risk in Commercial Billing, Intersegment Billing, and related invoicing processes, while elevating the quality of financial outputs shared with stakeholders. The ideal candidate brings deep experience in finance operations, billing cycles, and analytics, with the ability to translate complex financial activity into clear, accurate reporting and executive insights.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office in a hybrid work model.

Primary Responsibilities:

• Own end-to-end invoicing and billing processes, including Commercial Billing, Intersegment Billing, and related invoicing workflows, ensuring accuracy, timeliness, and compliance
• Support financial operations reporting by maintaining and improving billing input files, monthly planning support files, and tracking outputs
• Partner with Finance, Operations, and technical teams to ensure alignment between billing activity and financial outcomes, confidently articulating assumptions and methodology
• Maintain a deep understanding of upstream billing and invoicing drivers and clearly articulate their downstream financial and operational impact
• Drive the transition from manual, file-based billing workflows to automated and scalable data solutions
• Define and enforce data quality, validation, and reconciliation controls across invoicing and billing outputs, ensuring confidence in executive-facing metrics
• Communicate complex billing and financial findings clearly to stakeholders, including explaining variances, risks, and process changes
• Act as a thought partner in ongoing data platforms and reporting modernization initiatives, including readiness for migration to Snowflake or similar cloud-based environments
• Any other activities as required

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications:

• Proven experience in Finance Operations, Billing, Invoicing, Revenue Cycle, or Analytics roles supporting complex, high-volume operational or financial environments
• Proven experience with billing processes, invoice cycles, reconciliation, and financial controls within a structured enterprise environment
• Demonstrated proficiency in SQL for querying and analyzing data from server-level table views and enterprise data sources
• Proven experience working with cloud-based data warehouse or analytics platforms, including querying, validation, and downstream reporting use cases
• Proven ability to analyze large, ambiguous, or incomplete data sets and identify clear conclusions, themes, and trends
• Demonstrated solid analytical and problem-solving skills, including trend analysis, root cause analysis, and connecting billing activity to business outcomes
• Demonstrated proficiency across hybrid analytics environments, including SQL and at least one additional analytics or scripting tool such as Python, R, or advanced Excel
• Proven experience with data validation, reconciliation, and quality assurance processes to ensure confidence in billing outputs and financial recommendations
• Demonstrated solid communication and data storytelling skills with the ability to explain outcomes, drivers, and recommended actions
• Proven ability to manage multiple priorities, work independently, and operate effectively in evolving environments with developing data and process maturity

Preferred Qualifications:

• Proven experience supporting healthcare, revenue cycle, or other regulated operational environments where billing accuracy and financial integrity are critical
• Proven experience with Snowflake or participation in data migration and modernization initiatives involving cloud-based analytics platforms
• Demonstrated familiarity with data modeling, semantic layers, curated reporting views, or analytics engineering concepts and practices

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.