Senior Amazon Connect & AWS Engineer (Hybrid | Donegal)

Methodius IT Recruitment; Ulster; Hybrid; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Annual Bonus Scheme

Contributory Pension

Private Medical Insurance

Life Assurance

Long-Term Disability

Employee Assistance Programme

22 days annual leave

Relocation package

Continuous Learning

Company discounts

Job summary

Methodius IT Recruitment is seeking an experienced Amazon Connect Engineer based in Letterkenny, Co. Donegal. This role involves designing and implementing cloud-based contact centre solutions using Amazon Connect and AWS services.

The ideal candidate will have extensive knowledge of contact centre technologies, a strong background in AWS, and a passion for delivering exceptional customer experiences. Benefits include a contributory pension, private medical insurance, and an annual bonus scheme.

Qualifications

• Extensive experience with Amazon Connect solutions.
• Strong background in AWS cloud technologies.
• Experience with contact centre migrations and technologies.

Responsibilities

• Design and implement Amazon Connect solutions.
• Integrate Amazon Connect with AWS services.
• Develop serverless solutions enhancing Amazon Connect functionality.
• Monitor and optimize Amazon Connect environments.

Skills

Amazon Connect

AWS integration

IVR solutions

Cloud services

Technical leadership

Problem-solving

Communication skills

Education

AWS certifications

Tools

AWS Lambda

DynamoDB

S3

CloudWatch

IAM

Job description

Methodius IT Recruitment is seeking an experienced Amazon Connect Engineer based in Letterkenny, Co. Donegal. This role involves designing and implementing cloud-based contact centre solutions using Amazon Connect and AWS services.

The ideal candidate will have extensive knowledge of contact centre technologies, a strong background in AWS, and a passion for delivering exceptional customer experiences. Benefits include a contributory pension, private medical insurance, and an annual bonus scheme.