Senior Administrator Cork

Vhi; Cork; On-site; EUR 35,000 - 45,000; Full time

Job summary

A healthcare provider in Cork is seeking an Urgent Care Senior Administrator for a 9-month fixed-term contract. The role involves providing excellent service to patients, managing communications, and organizing appointments. Ideal candidates will have an administrative background and strong communication skills. Flexibility in working hours is essential. This position comes with benefits such as health insurance and a pension.

Benefits

Vhi Health Insurance

Pension

Annual Bonus

Qualifications

• Experience in an administrative or customer facing role.
• Demonstrated capability in a customer facing environment is essential.
• Previous experience in a healthcare setting would be an advantage but is not essential.

Responsibilities

• Provide an excellent level of service to patients and customers attending the clinic.
• Manage all communications in a respectful and courteous manner.
• Ensure all patient information is entered accurately and computerized patient files are updated and secured accordingly.
• Organise and book patient appointments and advise of costs.
• Responsible for the smooth running of the Reception area.
• Provide support to the Clinic Manager and carry out any other duties as outlined.

Skills

Patient and customer focused

Excellent communication skills

Excellent interpersonal skills

Good IT Skills – Microsoft Office

Job description

Role Title: Urgent Care Senior Administrator

Role Location: Cork

An exciting role has arisen within Vhi for the position of Urgent Care Senior Administrator at Vhi Cork.

Vhi Health & Wellbeing has been established to develop medical, health and wellbeing services for our customers. Our Vhi Cork Clinic provides a range of health and wellbeing services to our members, including Urgent Care.

Please note: This role is for a 9 month fixed term contract

Our service is provided to our patients between the hours of 7.30am - 10:00pm, 365 days per year, flexibility to work across a rolling roster, is a must.

Benefits

• Vhi Health Insurance
• Pension
• Annual Bonus

Role Purpose

• Provide an excellent level of service to patients and customers attending the clinic.
• Manage all communications in a respectful and courteous manner e.g face-to-face, phones, email, etc.
• Ensuring all patient information is entered accurately and computerized patient files are updated and secured accordingly
• Organise and book patient appointments & advise of costs in relation to the range of VHI Healthcare policies.
• Responsible for the smooth running of the Reception area and provide support to cross-functional team members
• Provide support to the Clinic Manager and carry out any other duties as outlined on an Ad-hoc basis

Education & Experience

• Experience in an administrative or customer facing role
• Demonstrated capability in a customer facing environment is essential
• Previous experience in a healthcare setting would be an advantage but is not essential

Skills And Abilities

• Patient and customer focused and demonstrating related skills
• Excellent communication skills
• Excellent interpersonal skills
• Good IT Skills – MicroSoft Office
• Demonstrated alignment with Vhi Values

Vhi is an equal opportunities employer.

Accessibility: If you are a candidate with a disability and encounter difficulty accessing any part of this website or wish to discuss any matter relating to the accessibility of our building or services, please contact [e-mail]

Reasonable Accommodations: Our commitment is to make any reasonable accommodation for you in the recruitment process to give you the best opportunity to perform to your optimum in the application, test, and interview process.