Senior, Account Solution Engineer

Salesforce, Inc..; Dublin; On-site; EUR 60,000 - 85,000; Full time

Job summary

A leading technology company seeks a Senior Solution Engineer to collaborate with clients and present tailored technology solutions. This role entails facilitating strategic discussions, configuring solutions based on client needs, and demonstrating business value. Ideal candidates will exhibit strong communication and problem-solving skills, along with a passion for technology and the ability to work effectively in teams.

Qualifications

• Ability to understand customer's business goals and map those to the right technology solutions.
• Passion and energy for technology and a desire to learn.

Responsibilities

• Understand and define a customer’s business strategic objectives by conducting discovery calls.
• Develop a vision for the future on the Salesforce platform.
• Configure and communicate a solution demonstration.
• Produce deliverables to support the sales cycle.

Skills

Strong verbal, written, presentation and interpersonal skills

Problem solving skills

Knowledge of related applications, relational database and web technology

Technical problem-solving

Job description

What is a Senior Solution Engineer?
Also known as a "Pre-Sales Engineer", "Solution Consultant" or "Sales Consultant," the Solution Engineer is responsible for understanding a client’s business challenge and presenting technology solutions to evoke confidence in a company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.

Typical Day of a Solution Engineer:

• Facilitate outcome-focused dialogue to understand and define a customer’s business strategic objectives by conducting discovery calls and process-based discovery workshops

• Partner with prospects/customers to develop a vision for their future on the Salesforce platform, developing a roadmap for both short and long term goals

• Make that vision come to life by configuring and communicating the art of the possible on our platform through a solution demonstration

• Establish and share a point of view on business value provided by the solution with potential customers

• Participate in trainings and certifications to acquire and maintain skills

• Produce deliverables to support the end to end sales cycle including RFPs, micro sites and other outputs

• Collaborate with product and enablement teams to provide feedback from the field and drive solution growth

Requirements:

• Strong verbal, written, presentation and interpersonal skills

• Strong problem solving skills

• Ability to understand customer's business goals and map those to the right technology solutions

• Ability to collaborate as part of a team to take on business and technical problems

• Passion and energy for technology and a desire to learn

• Knowledge of related applications, relational database and web technology

• Solid oral, written, presentation, collaboration and interpersonal communication skills

• Ability to work as part of a team to solve technical problems in varied political environments

Additional Preferred Requirements:

• Solution Engineer / pre-sales experience

• Experience implementing Salesforce, CRM, or equivalent solutions

• Experience in a technical, customer-facing role

• Project Management skills

• Experience with Salesforce, including product certifications

• Experience working for or with Financial Services organisations

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