Senior Account Manager

Kaseya Careers; Dublin; On-site; EUR 45,000 - 90,000; Full time

Job summary

Kaseya is seeking an Account Manager in Ireland to expand existing accounts and drive revenue through strategic account management. You will identify growth opportunities within your portfolio and strengthen relationships with key clients across the German market.

In this role, you will work with cross-functional teams to ensure successful implementations and adoption of Kaseya solutions, while consistently meeting or exceeding sales quotas and forecasts.

Qualifications

• 3+ years of sales experience, preferably in the German market.
• Proven track record of meeting and exceeding sales goals.
• Strong communication, negotiation and relationship-building skills.
• Experience using CRM systems to manage leads, opportunities and accounts (Salesforce).
• Ability to forecast and build weekly, monthly and 6-week forecasts.

Responsibilities

• Account Expansion: proactively identify upsell and cross-sell opportunities within existing customers.
• Manage relationships with key decision-makers to ensure customer success and renewals.
• Develop tailored account strategies and conduct regular business reviews.
• Monitor adoption and usage metrics; drive cross-sell and upsell initiatives.
• Own sales targets and contribute to short- and long-term revenue growth.
• Collaborate with Customer Success and Sales to deliver exceptional client experiences.
• Log all activities in Salesforce to track pipeline and outcomes.

Skills

Sales experience

German market

CRM: Salesforce

Forecasting

Communication

Team player

Account management

Tools

Salesforce

Job description

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.

Position Summary

Kaseya is looking for an enthusiastic and results-driven Account Manager to focus on the expansion of existing accounts. In this role, you will be responsible for identifying new growth opportunities within your portfolio, strengthening relationships with existing clients, and driving revenue growth through strategic account management.

Key Responsibilities

• Account Expansion: Proactively engage with current customers to identify upsell and cross-sell opportunities, leveraging Kaseya’s full suite of products to drive revenue growth.
• Customer Relationship Management: Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction while aligning their needs with Kaseya’s solutions.
• Strategic Sales Execution: Develop tailored strategies for each account, including regular check-ins and business reviews, to identify new opportunities and overcome potential challenges.
• Manage Adoption Metrics: Monitor customer usage, proactively addressing adoption challenges and following established sales processes to drive cross-sell, upsell, and expansion strategies.
• Revenue Growth: Take ownership of your sales targets, consistently exceeding quotas while delivering exceptional value to clients. Actively contribute to both short-term and long-term revenue generation strategies.
• Collaboration: Work closely with internal teams, including Customer Success and Sales, to deliver exceptional customer experiences and ensure smooth implementation of new solutions.
• CRM Management: Utilize Salesforce to manage leads, opportunities, and accounts, ensuring all interactions are logged and tracked to drive sales success.

Required Qualifications:

• 3+ years’ experience in sales (preferably in the German market)
• Driven, passionate about sales, and eager to earn significant sales commissions
• Exceptional inside sales experience in a metrics driven, fast-paced sales environment
• Has a proven track record of crushing sales goals
• A motivated, coachable and competitive go-getter, a resilient achiever driven to win and excel
• An energetic team player with exceptional organizational, interpersonal, and communication skills
• Create weekly, monthly and rolling 6 weeks’ sales forecasts.
• Exposure to CRM applications (Salesforce) to successfully manage leads, opportunities and accounts

Additional information

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.