Security Operations Business Analyst: Dashboards & Insights

Northern Trust; Limerick; On-site; EUR 55,000 - 75,000; Full time

Job summary

Northern Trust is seeking a Business Analyst to support the OSM team within Security Operations, documenting requirements, coordinating deliverables, and turning data into actionable insights. You will partner with technology and business stakeholders to improve clarity, consistency, and execution for Security Operations initiatives.

Responsibilities include gathering requirements for metrics and dashboards, maintaining documentation, and translating needs into user stories with acceptance

Qualifications

• Experience as a business analyst, operations analyst, project analyst, or similar role in technology, cybersecurity, risk, or financial services.
• Strong written communication with the ability to summarize complex operational information for management audiences.
• Working knowledge of requirements documentation, process mapping, KPI / metrics reporting, and stakeholder coordination.
• Highly organized, detail-oriented, and comfortable managing multiple workstreams in a fast-paced operational environment.

Responsibilities

• Gather, document, and validate business requirements for SecOps metrics, dashboards, workflow improvements, and governance routines.
• Support OSM reporting packages, KPI / KRI tracking, action item follow-up, and recurring management updates.
• Maintain process documentation, meeting artifacts, intake trackers, and evidence packages for audit, exam, and leadership requests.
• Partner with technical teams to translate operational needs into clear user stories, acceptance criteria, and implementation-ready requirements.
• Identify opportunities to streamline workflows, improve data quality, and reduce manual reporting effort across Security Operations.
• Coordinate across stakeholders to track dependencies, risks, decisions, and deliverables through completion.

Skills

Business analysis

Stakeholder coordination

Requirements documentation

Process mapping

KPI / metrics reporting

Communication skills

Attention to detail

Job description

Northern Trust is seeking a Business Analyst to support the OSM team within Security Operations, documenting requirements, coordinating deliverables, and turning data into actionable insights. You will partner with technology and business stakeholders to improve clarity, consistency, and execution for Security Operations initiatives.

Responsibilities include gathering requirements for metrics and dashboards, maintaining documentation, and translating needs into user stories with acceptance