Seasonal Brand Ambassador — Elevate Customer Experience

Tommy Hilfiger; Kildare; On-site; EUR 26,000 - 30,000; Full time

Job summary

TOMMY HILFIGER stores in Ireland seek a sales associate to deliver exceptional customer service and act as a brand ambassador. You will help customers, share product knowledge, and build relationships while maintaining store presentation and standards.

The role emphasizes active listening, adaptability, and a proactive approach to meet sales KPIs within a fast-paced retail environment. Training is provided, with opportunities for growth within PVH brands.

Qualifications

• Previous track record within hospitality or retail.
• Effective communicator with the ability to collaborate.
• Adaptable and quick to respond to change.

Responsibilities

• Ensuring high levels of customer satisfaction through excellent service
• First point of contact for authorizing discounts and resolving customer queries
• Being a brand ambassador, demonstrating in-depth product knowledge.
• Building and maintaining professional relationships with our customers.
• Outfit building for customers and making further product recommendations.
• Assessing customers’ needs and providing assistance and information on product features.
• Driving store KPIs and suggesting ways to improve
• Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner.

Job description

TOMMY HILFIGER stores in Ireland seek a sales associate to deliver exceptional customer service and act as a brand ambassador. You will help customers, share product knowledge, and build relationships while maintaining store presentation and standards.

The role emphasizes active listening, adaptability, and a proactive approach to meet sales KPIs within a fast-paced retail environment. Training is provided, with opportunities for growth within PVH brands.