SAP Technical Lead – Operations & Critical Programs

Aptiv; Dublin; On-site; EUR 120,000 - 160,000; Full time

Job summary

Aptiv in Dublin, Ireland seeks an SAP Technical Lead to own end-to-end SAP production operations, stability, and critical transformation programs across ECC and S/4HANA. You will coordinate with SAP, SI partners, and hyperscalers to ensure 24x7 reliability and compliant service delivery.

The role demands 12+ years of SAP experience, strong incident management, and leadership in complex environments. You will lead war rooms, oversee SI delivery, and drive S/4HANA transformations, carve-outs, and

Qualifications

• 12+ years of SAP technical experience across Basis, ABAP, integrations and operations.
• Proven leadership in production operations and critical outage management.
• Hands-on experience with RISE with SAP and SI partners.

Responsibilities

• Own SAP technical operations across ECC and S/4HANA, ensuring 24x7 stability.
• Lead incident, problem, change and release governance with SI and cloud teams.
• Manage SI service delivery and reviews of designs, transports, and cutovers.
• Drive high-impact SAP programs including S/4HANA transformations and carve-outs.
• Lead and mentor SAP teams, communicating risk and status to senior stakeholders.

Skills

SAP

Production operations

Incident & outage management

Stakeholder management

Leadership

Education

Bachelor's degree in CS or related

Tools

RISE with SAP

SAP Cloud ALM

Solution Manager

Hyperscaler platforms (Azure/AWS/GCP)

Job description

SAP Technical Lead – Operations & Critical Programs

Location Dublin, Ireland

Role Summary

The SAP Technical Lead is responsible for end-to-end SAP technical operations, stability, and execution of critical transformation and remediation programs. This role owns SAP production reliability, leads incident and outage management, drives RISE with SAP operational governance, and ensures high-quality service delivery from System Integrators (SIs) and SAP internal teams. The role requires strong technical depth, decisive leadership during crises, and the ability to operate seamlessly across business, SAP, hyperscalers, and SI partners.

Key Responsibilities

SAP Operations & Production Stability

Own SAP technical operations across ECC and S/4HANA landscapes, including ABAP, Basis, integrations, and related middleware. Ensure 24x7 production stability, performance, availability, and compliance with defined SLAs and OLAs. Lead proactive monitoring, problem management, and root cause analysis to prevent recurring incidents. Drive operational excellence across transports, upgrades, patching, performance tuning, and system housekeeping.

RISE with SAP Operations & Governance

Act as the technical owner for RISE with SAP environments, including Private Cloud / hyperscaler-hosted landscapes. Manage SAP RISE governance covering: SAP Cloud ALM / Solution Manager processes Incident, change, release, and escalation management Contractual SLAs and service credits Coordinate with SAP RISE operations teams during incidents, capacity events, upgrades, and planned maintenance. Ensure clear ownership boundaries between SAP, hyperscaler, SI, and internal teams.

Critical Incident & Outage Management

Serve as the command center lead during Priority-1 / critical outages impacting business operations. Directly engage with: SAP Product Support and RISE Mission Control Hyperscaler teams (AWS/Azure/GCP where applicable) System Integrators and internal technical teams Lead war rooms, ensure rapid containment, drive restoration, and communicate status to senior leadership. Own post-incident reviews, root cause documentation, and corrective/preventive action plans.

System Integrator (SI) Service Delivery Management

Provide technical oversight and governance of System Integrators responsible for SAP build and run services. Ensure SI adherence to: Architecture standards Security and compliance requirements Delivery quality, timelines, and cost controls Challenge SI recommendations constructively and ensure decisions align with enterprise strategy. Review SI deliverables including designs, transports, testing outcomes, cutover plans, and hypercare support.

Critical Programs & Transformations

Lead or support high-impact SAP technical programs such as: S/4HANA transformations Landscape separations (carve-outs / spin-offs) System consolidations and decommissioning RISE transitions and optimization initiatives Ensure technical readiness for cutovers, go-lives, and Day 2 operations. Partner with business and functional leads to reduce risk and ensure operational continuity.

Stakeholder & Leadership Engagement

Act as a trusted technical advisor to IT leadership and business stakeholders. Translate complex technical issues into clear business impact and risk statements. Mentor and guide SAP technical teams, fostering operational ownership and engineering discipline.

Required Skills & Experience

Mandatory 12+ years of SAP technical experience across Basis, ABAP, integrations, and SAP operations. Proven leadership in production operations and critical outage management. Hands-on experience with RISE with SAP (Private Cloud preferred). Strong experience working with System Integrators in both build and run models. Deep understanding of SAP incident, problem, change, and release management processes.

Preferred Experience

Preferred Experience with S/4HANA transformation or selective carve-out programs. Exposure to Hyperscaler platforms (Azure, AWS, or GCP). Familiarity with SAP Cloud ALM, Solution Manager, and SAP support escalation models. Experience operating in global, multi-time-zone environments.

Leadership & Behavioral Competencies

Calm, decisive leadership under pressure

Strong ownership mindset and accountability

Excellent communication with senior stakeholders

Ability to challenge vendors constructively

Outcome-driven and highly structured in execution

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