SAP Basis Senior Administrator
Tirlán
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Benefits offered by this job
Job summary
Tirlán is embarking on a major IT transformation and seeks a SAP Basis Senior Administrator to provide hands-on operational support for the SAP landscape. You will ensure security, stability, performance and availability, collaborating with managed service providers and internal teams.
You will handle day-to-day SAP Basis activities, incidents, changes and monitoring, including Oracle database environments, with a strong emphasis on documentation and runbooks. Hybrid working model is offered.
Qualifications
- Bachelor’s degree in Computer Science, IT or related field or equivalent experience.
- 5+ years’ experience in SAP Basis administration for complex SAP landscapes.
- Strong SAP system monitoring, troubleshooting and performance analysis skills.
- Experience with SAP platforms (S/4HANA, BW, CPI, NetWeaver) and related tech.
- Familiarity with ITIL incident, problem, change and release management.
Responsibilities
- Provide hands-on SAP Basis administration across the SAP landscape including S/4HANA, BW, GRC, IDM and SAP components.
- Support Oracle database management including monitoring, patching and housekeeping.
- Monitor system availability, performance, transports and RFC connections.
- Investigate incidents and service requests with cross-functional teams and vendors.
- Support change and release management, kernel updates and transports.
Skills
Education
Tools
Job description
Hybrid working
Tirlán, currently partnering with a 3rd party service provider for the provision of IT services, is about to embark on a significant IT transformation programme to stand up its own IT capability. The initial focus will be on enabling projects and will involve close collaboration with our partner. This will require a number of new and exciting roles to join the TirlánIT team, working in a dynamic & collaborative environment.
Tirlán, is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and agri brands.
Tirlán owns leading brands such as Avonmore, Kilmeaden Cheese, Millac, Solmiko, Truly Grass Fed, Premier Milk, Wexford, mymilkman.ie and GAIN Animal Nutrition.
We nurture a talented team across Ireland, the US, MEA and China, delivering annual revenues of circa €3 billion, and circa 2,000 people to manage our network of 11 processing plants and 52 agri branches. Our purpose is to nourish the world, while safeguarding our environment for future generations.
Reporting to the SAP Basis & DBA Specialist, the SAP Basis Senior Administrator will provide hands-on operational support for the organisation’s SAP landscape, ensuring SAP systems are secure, stable, performant and available to meet business needs. The role will support day-to-day SAP Basis activities, incident and problem resolution, change delivery, system monitoring, patching, upgrades, documentation and collaboration with internal teams and managed service providers. The role will also include support for Oracle database environments.
- Work closely with managed service providers and third-party vendors to support the delivery of incidents, service requests, changes and planned maintenance activities, while providing day-to-day SAP Basis administration and technical support across the organisation’s SAP landscape, including S/4HANA, BW, GRC, IDM, SAP Web Dispatcher, SAP BTP and associated SAP components.
- Support Oracle database management activities, including monitoring, performance analysis, patching, change control and release management, housekeeping and coordination with database specialists where required for both SAP and non-SAP systems.
- Monitor SAP system availability, performance, background jobs, interfaces, transports, spool, certificates, RFC connections and system health.
- Investigate and resolve incidents and service requests, working with application, infrastructure, security and vendor teams as required.
- Support change, release and maintenance activities, including SAP kernel updates, patching, system refreshes and transport management.
- Ensure SAP systems are monitored effectively and that operational issues are identified, escalated and resolved in a timely manner.
- Support SAP Basis activities including client administration, transport management, system copies, system refreshes, profile parameter changes and housekeeping tasks.
- Assist with SAP security, access control and technical authorisation activities, including certificates, SSO/SNC concepts and connectivity requirements.
- Support SAP Business Technology Platform services, including awareness of subaccounts, destinations, Cloud Connector, service keys, connectivity and role concepts.
- Contribute to backup, restore, disaster recovery and high availability processes for SAP systems and related database services.
- Maintain clear technical documentation, runbooks, support procedures and operational handover materials.
- Support compliance with change management, incident management, audit, data protection and operational control requirements.
- Bachelor's degree in Computer Science, Information Technology or a related discipline, or equivalent relevant experience.
- 5+ years experience in SAP Basis administration, supporting complex or business-critical SAP landscapes.
- Strong hands-on experience in SAP system monitoring, troubleshooting, performance analysis and operational support.
- Experience supporting SAP platforms such as SAP S/4HANA, SAP BW, CPI, SAP NetWeaver or related SAP technologies.
- Good understanding of SAP architecture, including application servers, database layers, interfaces, RFCs, certificates, connectivity and transport management.
- 5+ years experience of Oracle database administration including monitoring, backup and recovery awareness, patching, performance checks and database housekeeping.
- Experience with SAP Business Technology Platform or related SAP cloud services, including connectivity and integration concepts.
- Working knowledge of S/4HANA database administration including monitoring, backup and recovery awareness, patching, performance checks and database housekeeping would be advantageous
- Experience working within ITIL-aligned incident, problem, change and release management processes.
- Familiarity with backup, restore, disaster recovery, high availability and system resilience concepts for SAP environments.
- Strong analytical and problem-solving skills with the ability to diagnose issues across SAP, database, operating system, network and integration layers.
- Excellent communication and documentation skills, with the ability to work effectively with business users, IT teams, managed service providers and vendors.
- Hybrid working (flex Fridays)
- Free parking incl. EV charging - where applicable
- On-site gym free to use for employees
- Parenting room
- Work/life balance and collaborative work culture
- Career progression opportunities
Through our expertise in research and development, customer insights, food safety and state-of-the-art manufacturing we bring innovative food and nutrition solutions to a global market. Our new and vibrant headquarters in Kilkenny City operates as a collaboration hub where multi-functional teams come together in a hybrid work environment.
We believe in the value of difference. We know that different perspectives, life experience and backgrounds can drive innovation and deliver growth.
We welcome people from all walks of life without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status.
Tirlán is a Values Based Organisation
Reporting to the SAP Basis & DBA Specialist, the SAP Basis Senior Administrator will provide hands-on operational support for the organisation’s SAP landscape, ensuring SAP systems are secure, stable, performant and available to meet business needs. The role will support day-to-day SAP Basis activities, incident and problem resolution, change delivery, system monitoring, patching, upgrades, documentation and collaboration with internal teams and managed service providers. The role will also include support for Oracle database environments.
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