Sales Support

Kerry; Naas; Hybrid; EUR 36,000 - 54,000; Full time

Benefits offered by this job

Hybrid work arrangement

Career development opportunities

Job summary

Kerry is seeking a Sales Support professional for our Foodservice division in Naas. You will manage customer inquiries, coordinate with Key Account Managers, and ensure accurate data across CRM and pricing systems.

The role blends office-based work with remote days and sits within a collaborative, safety-focused culture. The ideal candidate will have a Bachelor's degree, strong MS Office and SAP skills, and fluency in English.

Qualifications

• Bachelor's degree or equivalent in a relevant field.
• Experience working cross-functionally in a commercial environment.
• Strong proficiency in MS Office and SAP.
• Fluent English with excellent communication skills.
• Curious mindset and customer focus; team-oriented attitude.

Responsibilities

• Act as primary point of contact for customers, managing inquiries related to products and pricing.
• Manage project pipeline with Key Account Managers and update CRM systems.
• Collaborate with R&D, Quality, Operations, Pricing, Regulatory, Finance, Supply Chain to align activities.
• Coordinate complex interactions with internal and external stakeholders across locations.
• Lead commercial data management and maintain master data in CRM systems.
• Prepare and support commercial documentation, including offers and tender materials.
• Maintain customer price lists and ensure accurate implementation in internal systems.
• Work with Customer Service to ensure a high-quality customer experience.
• Contribute to customer satisfaction initiatives and support KAMs in process improvements.
• Assist KAMs in organizing customer meetings and business reviews.

Skills

MS Office

SAP

Cross-functional collaboration

Fluent English

Attention to detail

Communication

Organizational skills

Problem solving

Education

Bachelor's degree

Job description

About the role

We currently have an excellent opportunity in our Sales Support team, working within our Foodservice division.

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage, and pharmaceutical industries. Every day we partner with customers to create healthier, tastier, and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you with opportunities to explore and grow in a truly global environment.

Our Safety purpose At Kerry, we work together in a caring culture where everybody goes home safely every day. We are committed to providing a safe working environment and ensuring that all safety protocols are strictly followed. Join us in creating a workplace where safety is everyone's responsibility.

What you'll be doing

Your responsibilities will include project management, driving smooth progression throughout the entire buying cycle, and ensuring accurate and efficient data management.

This is a full time role, based in our Naas offices 3 days per week, with 2 days at home.

• Act as a primary point of contact for customers, managing inquiries related to products, projects, samples, pricing, documentation, and ensuring timely and accurate responses.
• Manage the project pipeline in coordination with Key Account Managers, updating status, progress, and timelines within CRM systems.
• Collaborate with cross-functional teams (R&D, Quality, Operations, Pricing, Regulatory, Finance, Supply Chain) to ensure efficient project execution and alignment across commercial and operational activities.
• Coordinate complex interactions with a diverse network of internal and external stakeholders across multiple locations.
• Lead commercial data management, ensuring accurate and up-to-date master data and records in CRM and related systems.
• Prepare and support commercial documentation, including offers, quotations and tender materials.
• Maintain and update customer price lists, ensuring accurate implementation in internal systems.
• Work closely with Customer Service to ensure a seamless, high-quality customer experience.
• Contribute to customer satisfaction initiatives through proactive communication, service accuracy, and support to Key Account Managers in improving processes and interactions.
• Support Key Account Managers in organizing customer meetings, business reviews, and presentations.

What you can bring to the role

• Bachelor’s degree in a relevant field.
• Previous proven experience working cross-functionally in a commercial environment.
• Strong proficiency in Microsoft Office, with experience in master data management and SAP.
• Fluent in English; knowledge of French or Spanish is considered an advantage.
• Curious mindset and customer focus
• Collaborative mindset with a positive, team-oriented attitude.
• Excellent communication, organizational, and problem-solving skills, with a keen attention to detail and a strong commitment to flawless execution.

What we can offer

In return we can offer a competitive salary and comprehensive benefits package as well as the opportunity for self-growth and career development within one of the world’s leading manufacturers of food and nutrition technology.

In Kerry we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles, and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally.

Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status, or any other protected characteristic.