Sales Executive

OASIS Group; Tullamore; On-site; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Bike to work scheme

Wellness programme

Discounted Group Health Insurance

Ongoing training and development

Great Place to Work

Family-oriented working environment

Job summary

Bridge House Hotel in Tullamore is seeking a proactive Sales Executive to drive revenue across local, regional and national markets. You will collaborate with Reservations, Front Office, Food & Beverage and Conference & Banqueting teams to maximize bedrooms, meetings and events bookings.

The ideal candidate will be commercially focused, highly organised and adept at building relationships with corporate clients, event organisers and leisure customers.

Qualifications

• Previous experience in a sales, business development, account management or customer-facing role.
• Excellent communication and interpersonal skills.
• Strong organisational and time-management abilities.
• Commercial awareness and a target-driven approach.
• Confident telephone, email and face-to-face communication skills.
• Ability to build and maintain professional relationships.
• Strong attention to detail.

Responsibilities

• Proactively identify and develop new business opportunities within the local and regional market.
• Research and target potential corporate, leisure, conference, wedding and group business.
• Conduct sales calls, client visits, appointments and presentations.
• Promote the hotel's bedrooms, conference and meeting facilities, weddings, food and beverage offerings and leisure facilities.
• Develop and maintain a strong database of corporate and local business contacts.
• Generate leads through telephone calls, email campaigns, networking, referrals and local business engagement.
• Follow up on enquiries and quotations in a timely and professional manner.
• Convert enquiries into confirmed business wherever possible.
• Achieve agreed individual and departmental sales targets.

Skills

Customer Service

Job description

The Bridge House Hotel is a family owned four-star hotel in the heart of Tullamore Co Offaly, located less than 90 minutes from Dublin, Limerick and Galway! The hotel boasts 70 luxurious bedrooms, 4 unique dining areas, relaxing spa, leisure club with indoor swimming pool, outdoor hydrotherapy pool, fitness gym, steam room and sauna.

Skills and attributes

• Customer Service

Description

ABOUT US

Nestled in the heart of Ireland, in the vibrant town of Tullamore, the Bridge House Hotel is one of the leading wedding venues in Offaly, perfectly located with easy access from Dublin, Galway, and Limerick.

Our luxurious four-star hotel is a family run hotel renowned across the Midlands and central Ireland for hosting unforgettable weddings, providing warm hospitality and memorable experiences for our guests. Weddings and Special Events are at the heart of what we do.

ROLE RESPONSIBILITIES

The Sales Executive will play a key role in the Sales and marketing Team driving revenue and increasing the hotel's profile within the local, regional and wider Irish market.

Working closely with Reservations, Front Office, Food & Beverage and Conference & Banqueting teams, the Sales Executive will actively identify new business opportunities, develop existing client relationships and promote the hotel's bedrooms, meetings and events facilities, weddings, leisure facilities and other revenue-generating services.

The successful candidate will be commercially focused, highly organised and confident in building strong relationships with corporate clients, local businesses, event organisers and leisure customers.

Key Responsibilities

Sales & Business Development

• Proactively identify and develop new business opportunities within the local and regional market.
• Research and target potential corporate, leisure, conference, wedding and group business.
• Conduct sales calls, client visits, appointments and presentations.
• Promote the hotel's bedrooms, conference and meeting facilities, weddings, food and beverage offerings and leisure facilities.
• Develop and maintain a strong database of corporate and local business contacts.
• Generate leads through telephone calls, email campaigns, networking, referrals and local business engagement.
• Follow up on all enquiries and quotations in a timely and professional manner.
• Convert enquiries into confirmed business wherever possible.
• Achieve agreed individual and departmental sales targets.

Account Management

• Build and maintain strong relationships with existing corporate and key accounts.
• Regularly contact clients to identify future business opportunities and understand their requirements.
• Develop preferred supplier and corporate agreements where appropriate.
• Maintain accurate records of client activity, enquiries, quotations and confirmed business.
• Monitor account performance and identify opportunities to increase revenue.
• Provide excellent customer service before, during and after each booking or event.

Meetings, Events & Groups

• Support the sales process for conferences, meetings, private functions, group bookings and events.
• Work closely with the Conference & Banqueting team to ensure client requirements are understood and communicated.
• Arrange site inspections and client appointments.
• Prepare proposals, quotations and presentations.
• Follow up on enquiries and lost business to identify opportunities for future conversion.
• Attend networking events, trade shows and promotional activities on behalf of the hotel.

Local Business Development

• Develop strong relationships with businesses, organisations and community groups throughout Tullamore, Offaly and surrounding counties.
• Identify opportunities for partnerships, corporate rates, accommodation packages and promotional initiatives.
• Represent the hotel professionally within the local business community.
• Work collaboratively with the Marketing team to support sales campaigns and promotional activity.
• Assist with creating sales materials, presentations and client communications.
• Promote hotel offers, packages and seasonal campaigns.
• Support social media and digital marketing initiatives where appropriate.
• Assist with familiarisation visits, client events and promotional activities.

Administration & Reporting

• Maintain accurate sales records, activities and customer information.
• Keep the hotel's CRM/database up to date.
• Prepare regular sales activity reports for the Sales Director /General Manager on performance and forecast future sales trends.
• Monitor conversion rates, sales activity and revenue opportunities.
• Ensure all enquiries and leads are followed up appropriately.
• Maintain confidentiality regarding client and hotel information.

Customer Service

• Deliver a consistently high level of professional customer service.
• Act as a positive ambassador for the hotel at all times.
• Deal professionally with client queries, feedback and complaints.
• Develop long-term relationships rather than focusing solely on individual bookings.
• Ensure the customer experience reflects the hotel's standards and values.

Key Skills & Requirements

• Previous experience in a sales, business development, account management or customer-facing role.
• Excellent communication and interpersonal skills.
• Strong organisational and time-management abilities.
• Commercial awareness and a target-driven approach.
• Confident telephone, email and face-to-face communication skills.
• Ability to build and maintain professional relationships.
• Strong attention to detail.

Desirable Qualifications

• Previous hotel, hospitality, tourism or events experience.
• Experience in hotel sales, corporate sales, conference & banqueting or wedding sales.
• Existing knowledge of the local business market.
• Experience using a hotel PMS, CRM or sales management system.

Personal Attributes

• Proven experience working in a high paced sales environment (preferably the hospitality industry
• Highly motivated and energetic
• Strong knowledge of hotel operations
• Flexibility to work evenings, weekends, and holidays as needed
• Exceptional problem-solving abilities with a guest-oriented mindset.

What We Offer

• Supportive family-oriented working environment.
• Certified “Great Place to Work”
• Bike to work scheme
• Wellness programme
• Discounted Group Health Insurance
• Ongoing training and development

Bridge House Hotel is an equal opportunity employer

Bridge House Hotel is an Equal Opportunity Employer