Sales Development Representative

SmartBear; Galway; On-site; EUR 32,000 - 45,000; Full time

Benefits offered by this job

Birthdays off

Growth opportunities

Collaborative team environment

Job summary

SmartBear in Galway is seeking a Sales Development Representative to qualify inbound and outbound leads, conduct high-volume outreach, and drive opportunities. You will collaborate with Account Executives, participate in targeted outbound campaigns, and receive ongoing training to strengthen product knowledge and selling skills.

The role offers a fast-paced, collaborative environment with opportunities for career progression within the sales organization.

Qualifications

• 1–2 years in a customer-facing role.
• Highly coachable with a strong willingness to learn.
• Passionate desire to move up within a sales organization.
• Local to Galway, Ireland office.

Responsibilities

• Work to qualify inbound and outbound leads via phone, email, LinkedIn and chat.
• Conduct high volume outreach (60-100 activities per day).
• Execute on marketing campaigns to drive opportunities.
• Collaborate with your team, manager, and Account Executives to generate targeted outbound campaigns.
• Receive consistent training and enablement on product knowledge and sales skills.

Skills

Customer-facing

Coachable

Sales aptitude

Local to Galway

Job description

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams.

SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear's open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com , or follow us on LinkedIn , X , and Reddit .

At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission.

• Be a part of a high energy, collaborative environment. Throughout your SDR tenure, you’ll work directly with Account Executives and Sales Managers to strategize on targeted outreach and to gain exposureto the entire sales cycle.
• Extensive tech stack at your fingertips – Salesforce, Outreach, ZoomInfo, Gong, Linkedin Sales Navigator, 6sense, Drift, AppAnnie, and more!
• Follow up on inbound leads and run targeted ABX campaigns to generate pipeline for the sales team – for both net new and existing customers.

The Sales Development Representative (SDR) position at SmartBear offers a great opportunity to rapidly advance your sales career at a cutting-edge tech company located in Somerville, MA. At SmartBear, we know that the key to success is a high-performing sales team. That's why we're looking to hire motivated SDRs to help generate a robust pipeline of qualified opportunities. We're also huge believers in promoting from within – successful SDRs can be promoted to an Account Executive position within 12-18 months!

As an SDR in the Galway office, you’ll have the opportunity to be a part of a world-class sales team. This team is both highly competitive, collaborative and demands quality work at every level. Each SDR is paired with an Account Executive mentor from the Sales team and receives consistent coaching and training from leadership and their peers throughout the program. The environment fosters accelerated professional growth and shapes the next generation of Sales Professionals here at SmartBear.

About the role

As a Sales Development Representative you will:

• Work to qualify inbound and outbound leads via phone, email, LinkedIn and chat
• Conduct high volume outreach (60-100 activities per day)
• Execute on marketing campaigns to drive opportunities
• Collaborate with your team, manager, and Account Executives to generate targeted outbound campaigns
• Receive consistent training and enablement on product knowledge and sales skills

We are looking for you if you have:

• 1-2 years in a customer-facing role
• Highly coachable with a strong willingness to learn
• Passionate desire to move up within a sales organization
• Local to our Galway, Ireland office.

Why you should join the SmartBear crew :

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears ; we even encourage our crew to take their birthdays off .
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically - the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know ?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wrocl a w, Poland and Bangalore , India.
• We've won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work .

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color , religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

In connection with recruitment and interviewing, SmartBear may use technology-enabled tools, including tools that leverage artificial intelligence or machine learning, to assist with interview facilitation, note-taking, evaluation support, or skills-related insights. Participation in the use of such tools is voluntary and subject to applicable notice and consent requirements, where required by applicable law.

SmartBear does not use such tools to make automated employment decisions, and any outputs, scores, summaries, or insights generated by these tools are used solely as decision-support information and are reviewed by human decision-makers as part of a broader evaluation process. While the initial screening process of finding suitable Candidates may be automatic, any employment decision will be made by our team.