Sales Development Representative

eSentire; Ballincollig; Hybrid; EUR 30,000 - 45,000; Full time

Job summary

Join a leading cybersecurity company as a Sales Development Representative in Ballincollig, Ireland. You will engage with business contacts while nurturing leads and training in a robust, dynamic work environment. With a focus on integrity and teamwork, this hybrid opportunity offers a structured career path and competitive rewards.

Benefits

Comprehensive health benefits

Flexible vacation plan

Participation in company-wide equity program

Qualifications

• At least one year of sales or telesales experience.
• Experience dealing with the public in retail or sales is ideal.
• Ability to work individually and as part of a team.

Responsibilities

• Follow up on leads from marketing showing interest in services.
• Engage in ongoing cybersecurity and sales training.
• Collaborate with Territory Managers on strategic sales.

Skills

Problem identification

Objection resolution

Verbal communication

Presentation skills

Listening skills

Written communication

Enthusiasm

Teamwork

Education

University or college degree

Tools

CRM software (e.g., SFDC)

Job description

Role Overview:

The Sales Development Representative (SDR) is responsible for nurturing business opportunities as part of our internal sales team for our award-winning cybersecurity services. The SDR will interact with business contacts in a specified geography and vertical by email and phone using our “Predictable Revenue” process, rather than “cold calling”. In addition, the SDR will attend various trade shows on occasion throughout the EMEA & International regions. Integrity, vision, and passion are essential for this role - you will be joining a record-breaking team of motivated individuals, with a defined career path within the company available to you as you progress.

Please note: this is a hybrid position based in Cork, Ireland

You will be responsible for:

• Following up on leads found by marketing who’ve demonstrated interest in our service
• Identifying decision makers within targeted leads to begin sales process
• Engaging in ongoing training on cybersecurity, the hottest growing market in information technology
• Engaging in ongoing training on business-to-business sales approaches/techniques
• Collaborating with Territory Managers to execute on strategic sales approaches
• Creating and delivering qualified opportunities to Territory Managers according to defined process
• Where necessary, support marketing efforts such as trade shows, exhibits, and other events
• Making outbound follow-up calls to existing customers to cross-sell and up-sell
• Handling inbound, unsolicited prospect calls and convert them into sales qualified leads
• Overcoming objections of prospective customers
• Entering new customer data and update changes to existing accounts in the corporate database
• Attending regular sales training sessions
• Appropriately communicate brand identity and corporate position

To be successful in this role, you will have:

• A University or college degree or an acceptable combination of education and experience
• At least one (1) year of direct work experience in a sales or telesales capacity
• A background in dealing with the public in some capacity is ideal (retail, sales, etc.)
• A strong problem identification and objection resolution skills
• Exceptional verbal communication and presentation skills appropriate for dealing with business professionals at various levels
• Excellent listening skills
• Strong written communication skills
• High energy and an engaging level of enthusiasm
• Able to perform basic calculations and mathematical figures
• The ability to occasionally travel and attend sales events or exhibits
• The ability to work individually and as part of a team
• High level of integrity and work ethic
• Experience with customer relationship management software is ideal (SFDC)
• Required to travel, once per quarter
• Be able to work on a hybrid basis from our office in Cork, Ireland.

Our Culture and Values

At eSentire we work in a collaborative and innovative work environment. We work with brilliant and passionate people who strive and encourage others to do their best. eSentire’s idea-rich environment welcomes creative and sometimes unconventional perspectives!

We celebrate diversity, operating with mutual respect and consideration, in an environment that fosters inclusivity for all. We believe that a variety of perspectives, backgrounds, and experiences make us stronger – if you’re enthusiastic about this opportunity but don’t meet every qualification, we encourage you to apply anyway. It takes a diverse set of thoughts, cultures, backgrounds, and perspectives to be a true market leader.

Total Rewards

We believe in rewarding performance and providing comprehensive benefits tailored to support your well-being. Our package includes comprehensive health benefits, a flexible vacation plan, and participation in our company-wide equity program, allowing you to share in the success and growth of our organization.

Accommodation

If you have any accessibility requirements during the recruitment process, please reach out to our HR team at [e-mail] and any accommodation needs will be addressed upon request. Your talents and unique perspectives are valued, and we look forward to the opportunity to work together to build a more inclusive future.

It's our mission at eSentire to protect our customers 24/7/365 and we extend this conviction to job seekers. During the application and interview process, eSentire will communicate with you from one of our corporate "@esentire.com" email addresses, never from a public email address. We strive to provide a welcoming, respectful, and thorough interview process, providing the candidate with ample opportunity to spend time with the hiring manager, recruiter, and future colleagues face to face, or using a video conference technology.