Sales Development Co-ordinator

FBD Consulting, LLC; Tullamore; On-site; EUR 30,000 - 40,000; Full time

Job summary

A consulting firm in Tullamore, Ireland, is seeking a Sales Development Co-ordinator to achieve sales targets and provide superior customer service. The role involves managing office administration, handling customer queries, and working closely with the Branch Manager. Candidates should have good communication skills and some experience in sales or customer service. Full-time position with opportunities for growth.

Qualifications

• Previous insurance/financial services experience is advantageous.
• Experience in sales/customer service roles is a distinct advantage.
• Capacity to deal with new challenges and opportunities.
• Highly computer literate with good knowledge of relevant software.
• Ability to produce accurate, quality information within agreed timescales.

Responsibilities

• Achieve individual sales targets and coordinate sales activities.
• Manage daily office administration and customer queries.
• Participate in account management initiatives.
• Maintain knowledge of products and compliance requirements.
• Build working relationships with colleagues and clients.

Skills

Sales/customer service experience

Excellent communication skills

Good numeracy and analytical skills

Coaching and mentoring

Strong organizational and time management skills

Education

Approved Product Advisor (APA)

Approved Product Professional (APP)

Certified Insurance Practitioner (CIP)

Tools

Progen

TIA

Microsoft Office

Job description

Overview

The function of the Sales Development Co-ordinator is to achieve individual sales targets, together with leading / co-ordinating Commercial / Agri sales and superior customer service within the office. Working closely with and reporting to the Branch Manager, they will be results orientated.

Responsibilities

• Being proactive in achieving individual sales targets together with coordinating prospecting, up selling and cross selling within the office.
• Managing and carrying out daily office administration, ensuring that individual daily tasks are clearly understood and implemented through regular meetings and direction.
• Dealing with customer queries and referring unresolved / technical queries to the relevant personnel.
• Ensuring all systems and procedures as laid down by the Company are complied with.
• Working flexibly within the Sales Office and participating in various office tasks.
• Acquiring and maintaining comprehensive up-to-date knowledge and information of all the Companys product range and compliance requirements and completing relevant industry qualifications as appropriate.
• Developing mutually beneficial working relationships and working closely with the local FBD Life Financial Planning Adviser, to continuously enhance the overall FBD Group service delivery to customers.
• Participating in account management initiatives of Commercial and Agri business.
• Identifying sales opportunities, cover / rate improvements, as appropriate during on-going renewal follow ups / revisions.

Education

Qualified to Approved Product Advisor (APA), Approved Product Professional (APP), Certified Insurance Practitioner (CIP) or Grandfathered Accreditation.

Experiences

• Previous insurance/financial services experience would be advantageous but not essential.
• Sales/customer service experience in a similar role would be a distinct advantage.
• Have the capacity to deal successfully with new challenges and opportunities as they emerge for the Company.
• Highly computer literate with good knowledge of Progen, TIA and Microsoft Office.
• Good numeracy and analytical skills are essential.
• Strong organisational and time management skills and be able to produce accurate, quality information within agreed timescales.

Competencies

• Meet regulatory requirements as described in the Minimum Competency Code (Source: Central Bank, 2011) and Fitness and Probity Standards (Source: Central Bank, 2012).
• Ability to achieve results through others
• Coaching and mentoring
• Excellent communication skills

MCC

This is a controlled function under the Central Bank of Ireland's Fitness and Probity Regime. As such you are expected to know and comply with the standards at all times.

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FBD is proud to be an Equal Opportunity Employer. We welcome applicants of all ages, genders, ethnicities, cultures, religions, languages, sexual orientations, abilities, disabilities, and social backgrounds.

We are dedicated to fostering a diverse, equitable, and inclusive workplace where everyone is encouraged to bring their whole, authentic self to work. Our approach to inclusion is embedded in our hiring practices, pay structures, leadership development, and workplace policies. At FBD, we believe that when our people feel valued and supported, they thrive, and so does our business. We are proud to foster a culture of collaboration, respect, and shared success at every stage of your career.

Skills

Coaching mentoring Excellent communication skills

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Administrative and Support Services