Sales Assistant - Ireland

WHSmith Careers; Dublin; On-site; EUR 17,000 - 24,000; Full time

Job summary

WHSmith in Ireland seeks a Sales Assistant to deliver exceptional customer service and maintain store standards in a fast-paced airport setting. You’ll work independently or with colleagues to ensure a welcoming, tidy store and engaging visual displays, providing a friendly experience for every customer.

Join a team that values passion, clear communication, adaptability, and accountability as you help drive great results in a busy retail environment.

Qualifications

• Deliver outstanding service to every customer.
• Replenish products and keep areas tidy and inviting.
• Maintain high standards of display and merchandising.

Responsibilities

• Deliver outstanding service to every customer.
• Replenish products and keep areas tidy, well-organised, and inviting.
• Maintain high standards of display and visual merchandising so customers can easily find what they’re looking for.
• Bring your best to a very busy airport environment, keeping the experience friendly and efficient.
• Be part of a supportive team, backing up your colleagues when it’s busy.

Skills

Customer service

Teamwork

Visual merchandising

Communication

Job description

As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you and your colleagues to feel proud of your journey with WHSmith.

14,53 € per hour

What does it mean to be a Sales Assistant?

• Deliver outstanding service to every customer.

• Replenish products and ensure all areas of the store remain tidy, well‑organised, and inviting.

• Maintain high standards of display and visual merchandising so customers can easily find what they’re looking for.

• Bring your best to a very busy airport environment, keeping the experience friendly and efficient.

• Be part of a supportive team, backing up your colleagues when it’s busy.

What do we like to see in our stores?

• Passion for creating an exceptional in‑store experience.

• Confident communication within the team—ag obair le chéile (working together).

• Motivation to achieve great results and high standards.

• Adaptability to meet company requirements and goals.

Our Values

At WHSmith, we are guided by four core values that are as relevant today as they were in 1792. We always look outward, focus on our customers, and keep our promises. As a Sales Assistant, you will live and breathe these values—croí na hoibre (the heart of the work)—to deliver the best results.

• Customer Focused: We keep our customers at the heart of everything we do.

• Value Our People: Our people are respected and valued in an honest and open environment.

• Drive for Results: We strive to achieve ambitious and competitive results, delivering with pace.

• Accountability: We take personal responsibility and deliver what we promise.

About us

WHSmith is one of the world’s best‑known book, news, and convenience retailers, with millions of customers shopping in our stores across the globe. We’ve been around since 1792 and now have over 14,000 colleagues worldwide.

We want everyone to feel welcome and we have a lot to celebrate. With a strong culture of innovation and entrepreneurship, we continue to grow, putting our customers first while strengthening our commitment to sustainability for the Planet, People, and Community.

At WHSmith, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you’re welcome here.
If you need any adjustments during the selection process, just let our Talent Acquisition team know — we’re happy to help!

Please note: Access to a role in an airport environment requires passing a criminal background check.