Sales Assistant | Centra Robinstown

Pelco Group; Mullingar; On-site; EUR 25,000 - 30,000; Full time

Job summary

A growing retail company in Mullingar is seeking Full and Part Time Sales Assistants to join their team. Responsibilities include ensuring customer satisfaction and managing operations to meet company standards. The ideal candidate will have at least one year of experience in customer service, excellent communication skills, and flexibility to work weekends. The role offers competitive pay and various employee benefits.

Benefits

Competitive Rates of Pay

Staff Discount

Flexible Schedules

Group Health Care Scheme

Paid Family Leave

Enhanced annual leave up to 27 days

Travel & Bike to Work Scheme

Employee Referral Bonus

Ongoing training and career progression

Qualifications

• Minimum 1 year's experience in a busy customer service environment.
• Ambitious with opportunities to gain knowledge and responsibilities.
• Flexibility to work weekends.

Responsibilities

• Ensure customer satisfaction and deliver exceptional service.
• Manage day-to-day site operations ensuring company standards.
• Oversee stock management, ordering, and waste control.

Skills

Customer service

Communication skills

Teamwork

Flexibility

Work ethic

Job description

Overview

Our business is growing - are you passionate about retail and people? If so, we've just the position for you. We are looking for permanent Full and Part Time Sales Assistants to join our team in Robinstown, Mullingar, Co. Westmeath.

Role purpose

To assist in all aspects of the retail store including the sales, fresh food department, profitability, waste and quality of all products, displays and customer service. Work collaboratively with the site management and colleagues to help drive the store. This would suit someone who has experience in delivering a first class customer experience and has a natural flair for working with a team while also enjoying using their own initiative.

Responsibilities

• Customer Service: Ensure that customer satisfaction is the number one priority and consistently deliver an exceptional service by displaying I-CARE service excellence behaviours. Professionally handle all customer queries and complaints in line with company policy, in a timely manner and escalate where appropriate.
• Operations & Standards: Ensure and take responsibility for the efficient day-to-day running of all aspects of the site. Ensure that the site reflects company's standards of merchandising, presentation and Customer Care. Deliver new concepts as created. Bring innovation to promotions and displays.
• Stock Management: Ordering of stock from approved suppliers and in adherence to agreed product specification. Strictly follow stock rotation and control, traceability, correct storage and handling of each product. Record wastage and address daily and weekly. Ensure there is sufficient product for sale, yet keeping wastage levels to a minimum at all times.

The ideal candidate will have

• Minimum 1 year's experience in a busy customer service environment.
• As an ambitious individual you will welcome opportunities to gain knowledge and assume additional responsibilities.
• Flexibility to work, weekends inclusive
• Excellent communication skills.
• Highly driven with a strong work ethic.
• Passion for delivering an excellent customer experience.
• Thrive in a fast-paced working environment.

Our Benefits

• Competitive Rates of Pay
• Staff Discount
• Flexible Schedules
• Group VHI Health Care Scheme
• Paid Family Leave including Maternity & Parental Leave
• Enhanced annual leave entitlements up to 27 days
• Travel & Bike to Work Scheme
• Save as you earn Scheme
• Employee Referral Bonus
• Ongoing training, appraisals and career progression opportunities
• E-Learning and Development Portals