Sales Assistant

Centra; Ireland; Remote; EUR 25,000 - 30,000; Full time

Job summary

Centra in Ovens, Victoria, Australia, is seeking a customer service-focused team member to ensure shoppers have a great experience. You will engage with customers with pride and care, answering queries and guiding store policies while maintaining store presentation and brand values.

This role suits those who thrive in a fast-paced, team-driven environment. Ideal candidates will prioritise customer needs, be highly organised, and show initiative.

Qualifications

• Ability to engage with customer needs and provide friendly, helpful service.
• Strong attention to detail and organisational skills.
• Able to use initiative and work well in a fast-paced team environment.
• Previous customer service experience is an advantage.

Responsibilities

• Actively live Centra brand values: Proud, Energetic, Imaginative, Community-Based.
• Provide an excellent shopping experience with a positive attitude.
• Handle customer queries professionally and in line with store policy.
• Maintain attractive shelves and presentation across store areas.
• Engage with new initiatives and adapt to new ways of working.

Skills

Customer engagement

Attention to detail

Organised & flexible

Initiative & teamwork

Initiative

Job description

Main purpose of the role:
Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise.

The ideal candidate will have/be:

• Ability to engage with and prioritise customer needs
  
• Strong attention to detail, organised and flexible
  
• Ability to use own initiative and work as part of a team in a fast-paced environment
  
• Previous customer service experience is an advantage.

  Main duties:
  

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
  
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience
  
• Deal with all customer queries efficiently, professionally and consistent with store policy
  
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
  
• Engage with new initiatives and embrace new ways of working.

About the locality:

For Store in Ovens

SuperValu is part of Musgrave, Ireland's leading food retail and wholesale company. Our brands, are market leaders.