Sales Agent - Small Commercial, Fixed Term

Jones Oil Ltd; Portlaoise; On-site; EUR 30,000 - 40,000; Full time

Job summary

A leading energy supplier is seeking a Commercial Sales Agent to sell Commercial Fuels to new and existing customers throughout Ireland. The role involves managing customer relationships, achieving sales targets, and generating new business leads. Candidates should have a minimum of 2 years’ experience in a service industry and strong negotiation skills. This is a great opportunity for those looking to grow their career in the energy sector.

Qualifications

• 2 years’ experience in a fast-paced service industry, ideally in B2B sales.
• Fluent in English both written and oral.
• Experience in the oil industry is desirable but not essential.

Responsibilities

• Manage outbound and inbound telesales calls/enquiries.
• Achieve targets & KPIs as set by management.
• Maintain and update customer lists.
• Prospect new business through telephone and email.

Skills

Outbound cold calling

Negotiation skills

Proficiency in MS Office

Numerical skills

Tools

Excel

Job description

Overview

Certa Ireland welcomes applications from people of diverse backgrounds and abilities. We are committed to providing reasonable accommodations for applicants and employees with a disability. Should you have a reasonable accommodation request please email [e-mail]

Certa Ireland is a wholly owned subsidiary of DCC plc and is part of the Energy Division of the Group. We were born out of the combination of successful Irish energy brands. We are one of the country’s leading home heating oil, commercial fuel, and agricultural diesel suppliers, in addition to other business divisions including retail forecourts, fuel card services and lubricants. In recent years Certa Ireland has grown with the acquisition of Campus Oil, Jones Oil, two lubricant businesses, and the establishment of the Certa forecourt network. What unites each of these brands is a powerful entrepreneurial spirit, a culture of high performance and agility and is underpinned by exceptionally strong customer service.

DCC plc is one of Ireland’s most successful organisations, operating in various sectors including Energy, Technology and Healthcare. With annual sales of over €18 billion, and operations in 21 countries spanned over 3 continents, DCC employs more than 15,400 people around the globe. Being a part of our parent company means that while we retain the agility and local resonance of a smaller organisation, we also benefit from the strength and scale of our parent company.

Principal Objective Of Position

The Commercial Sales Agent will be responsible for selling Certa Ireland’s Commercial Fuels to new and existing Commercial (Business) Customers throughout Ireland. They will have responsibility for the growth, development and retention of an assigned commercial customer book, ensuring long term mutually satisfactory relationships are maintained. They will also be responsible for generating new business development using a broad range of approaches with success measured by the volume (litres) sold, new customers secured, margin and CPL achieved.

Key Responsibilities

• To deal with all outbound and inbound telesales calls/enquiries as may reasonably be required in your role
• To efficiently and effectively deal with transactions from initial call/enquiry/lead through to completion/sale
• Achievement of targets & KPI’s as set out by Head of Domestic and Small Commercial Sales Development and retention of assigned customer lists
• Providing timely pricing – being proactive, understanding the customer’s buying patterns and price sensitivity
• Monitoring various customer reports ensuring retention levels are maximised
• To achieve productivity and ensure key performance indicators are met
• Undertake specific tasks and projects as directed by the Head of Domestic and Small Commercial Sales
• Maintain and update an accurate log of customer lists
• Proactive sourcing, researching and generation of leads from new and existing marketing pipelines
• Prospecting new business through telephone and email-based selling throughout Certa’s DTC territory
• Targeting new business prospects, developing relationships and understanding the customer’s buying circle and requirements

Core Competencies

• 2 years’ experience in a fast-paced service industry, ideally a B2B call centre environment but not essential
• Experience in outbound cold calling campaigns
• Experience and ability to work under pressure while meeting targets set and ensuring attention to detail is maintained
• Strong negotiation skills to achieve optimum results for the company
• Fluent in English both written and oral
• Proficient with MS Office including exceptional Excel Skills
• Proficient in numerical skills
• Experience in oil industry is desirable but not essential

Our Values

Safety First

Our priority on safety has always been the foundation of our sustained success in business. We always prioritise the safety of our employees, contractors, customers and any others who may be affected by our business activities. This is why we continuously look for ways to improve our culture, systems, and our processes around safe practices.

Bold & Courageous

We embrace challenges with the determination to succeed. We push our boundaries and challenge the status quo. Every day we strive to understand the limits of “what’s possible?” and “why not?”. Both as individuals and as a collective, we strive to find innovative solutions to problems for our shared future and achieve our goal of becoming Ireland’s most loved, most efficient and most profitable energy brand.

One Team

We are one team and work with a shared vision; which is to always do the right thing for our customers, our businesses and our people. Internally, we operate without silos, and we say what we feel, we’re always respectful, honest and empathetic to different views and opinions, embracing diversity and nurturing inclusivity. We’re problem solvers who are never afraid to take the initiative and personal ownership of the part that we play. Our one-team culture means that we’re stronger together and are capable of accomplishing great things.

Irrepressible Performance

We at Certa share a collective entrepreneurial spirit, an agile approach to solving problems, a passion for accuracy, a dedicated work ethic and an unwavering commitment in serving our customers. Performance is at the heart of what we do and it makes us continuously seek new ways to improve what we do. Our pursuit of excellence demands that each one of us bring a consistently strong performance to their work every day, thus ensuring the long-term success and growth of our business.