Sales Advisor - Fashion, Home & Beauty - Navan

Marks & Spencer Plc; Navan; On-site; EUR 18,000 - 23,000; Part time

Benefits offered by this job

Flexible working

Job summary

Marks & Spencer in Navan, Ireland is seeking a part-time store associate to deliver outstanding customer service and drive sales across in-store and digital channels. The role is a 30-hour contract with 16 fixed hours; the remaining 14 hours are flexible with at least four weeks' notice.

You'll work with the team to create an exceptional shopping environment, follow safe practices, and participate in store events to hit targets, while supporting community initiatives and ensuring high product

Qualifications

• Deliver excellent customer service and proactively assist customers.

Responsibilities

• Create an exceptional customer experience by proactively serving customers and modelling service behaviours.
• Deliver an inspiring shopping environment through product presentation and availability.
• Sell confidently using knowledge of products and services to increase sales across in-store and digital channels.
• Follow safe and legal working practices and minimise losses.
• Adapt and support colleagues to meet customer and business needs.

Job description

Week 1

Sunday: 15:00-19:00

Monday:

Tuesday: 16:00-20:00

Wednesday:

Thursday: 18:00-22:00

Friday: 18:00-22:00

Saturday:

Week 2

Sunday:

Monday:

Tuesday: 16:00-20:00

Wednesday:

Thursday: 18:00-22:00

Friday: 18:00-22:00

Saturday: 16:00- 20:00

Flexibility outside these hours is required.

This role is a 30 hour contract with 16 hours fixed. The remaining 14 hours are flexible and will be allocated with at least 4 week notice.

Key Accountabilities

The Key Accountabilities describe the activities you will do within your role:

Customer

• Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours store
• Always put the customer first and prioritise customer before task
• Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
• Involvement in Plan A activity to support and local community initiatives

Selling

• Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels
• Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions
• Actively take part in store events to achieve selling targets.
• Create selling opportunities at all service points

Store

• Understand the store business priorities and play your part to improving the store performance
• Follow safe and legal working practices
• Make every penny count by working productively and minimise losses throughout the store
• Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve

Team

• Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs
• Own your personal development, continuing to look for opportunities to grow your knowledge
• Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team

Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.