Sales Advisor - Christmas - Foods - Liffey Valley

Marks & Spencer Plc; Roebuck; On-site; EUR 19,000 - 22,000; Full time

Job summary

Marks & Spencer Plc in Ireland is hiring for a festive, fixed-term seasonal position to help deliver an exceptional customer experience across in-store and digital channels.

You’ll join a team across Monday to Sunday shifts, with core daytime, evening and weekend hours, offering flexibility to meet customer demand during the busy Christmas period.

Responsibilities

• Deliver an exceptional customer experience in-store and via digital channels.
• Sell confidently using product knowledge and personal recommendations.
• Support store operations and maintain product presentation and availability.
• Collaborate with team to meet customer and business needs.
• Adhere to safe, legal, and inclusive working practices.

Job description

Join our team this Christmas and help deliver an exceptional experience for our customers during one of the busiest times of the year.

This is a fixed-term seasonal contract ending on 26 December 2026, with the possibility of an extension subject to business needs.

Shifts may be scheduled across Monday to Sunday and can include a combination of core daytime, evening and weekend hours. Flexibility is essential, as working patterns will vary in line with customer demand and business needs throughout the festive season.

Purpose

Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.

Key Accountabilities

The Key Accountabilities describe the activities you will do within your role:

Customer

• Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours
• Always put the customer first and prioritise customer before task
• Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
• Involvement in Plan A activity to support store and local community initiatives
  

Selling

• Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels
• Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions
• Actively take part in store events to achieve selling targets.
• Create selling opportunities at all service points

Store

• Understand the store business priorities and play your part to improving the store performance
• Follow safe and legal working practices
• Make every penny count by working productively and minimise losses throughout the store
• Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve

Team

• Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs
• Own your personal development, continuing to look for opportunities to grow your knowledge
• Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team
  

Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.