Sales Advisor - Christmas - Foods - Galway

Marks and Spencer; Galway; On-site; EUR 17,000 - 22,000; Part time

Job summary

Marks & Spencer in Galway is recruiting a Christmas seasonal team member to deliver an exceptional customer experience in-store and online. You will focus on serving customers, selling, and helping with digital channels during peak trading periods.

The role is evenings across Monday to Sunday, with hours varying by demand. This fixed-term contract ends on 26 December 2026, with potential for extension based on business needs.

Job description

All the details Join our team this Christmas and help deliver an exceptional experience for our customers during one of the busiest times of the year.

All the details Join our team this Christmas and help deliver an exceptional experience for our customers during one of the busiest times of the year. This is a fixed-term seasonal contract ending on 26 December 2026, with the possibility of an extension subject to business needs. Please note: This role is focused on evening shifts, and successful candidates must be available to work evenings across Monday to Sunday, including weekends. Hours will vary in line with customer demand throughout the Christmas trading period, so flexibility is essential. While a minimum number of hours cannot be guaranteed, additional shifts may be available based on the needs of the business.

Purpose

Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.

Key Accountabilities

The Key Accountabilities describe the activities you will do within your role:

Customer

• Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours
• Always put the customer first and prioritise customer before task
• Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
• Involvement in Plan A activity to support store and local community initiatives

Selling

• Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels
• Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions
• Actively take part in store events to achieve selling targets.
• Create selling opportunities at all service points

Store

• Understand the store business priorities and play your part to improving the store performance
• Follow safe and legal working practices
• Make every penny count by working productively and minimise losses throughout the store
• Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve

Team

• Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs
• Own your personal development, continuing to look for opportunities to grow your knowledge
• Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team

Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.