Sales Advisor - Christmas - Foods - Cork

Marks & Spencer Plc; Cork; Sur place; EUR 15 000 - 21 000; Temps partiel

Résumé du poste

Marks & Spencer Plc is hiring for a festive Retail Assistant to join our Cork team this Christmas. You will deliver a high standard of customer service, assist shoppers both in-store and via our digital channels, and help maintain an inviting, well-presented store environment.

Flexibility is essential as shifts may include daytime, evenings and weekends. This fixed-term seasonal contract runs through 26 December 2026, with potential extension subject to business needs.

Qualifications

• Availability for a fixed-term festive contract through Christmas.
• Flexibility to work across weekdays, evenings and weekends.
• Excellent customer service and communication skills.
• Ability to serve customers in-store and via digital channels.

Responsabilités

• Deliver an exceptional customer experience by serving customers and promoting products.
• Assist customers with purchases in-store and through digital channels.
• Support store operations and maintain product presentation and availability.
• Contribute to team goals and participate in store events and promotions.
• Adhere to store policies and ensure a safe, compliant working environment.

Connaissances

Customer service

Sales

Flexibility

Teamwork

Communication

Outils

In-store POS

Digital channels

Description du poste

Join our team this Christmas and help deliver an exceptional experience for our customers during one of the busiest times of the year.

This is a fixed-term seasonal contract ending on 26 December 2026, with the possibility of an extension subject to business needs.

Shifts may be scheduled across Monday to Sunday and can include a combination of core daytime, evening and weekend hours. Flexibility is essential, as working patterns will vary in line with customer demand and business needs throughout the festive season.

Purpose

Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.

Key Accountabilities

The Key Accountabilities describe the activities you will do within your role:

Customer

• Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours
• Always put the customer first and prioritise customer before task
• Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
• Involvement in Plan A activity to support store and local community initiatives
  

Selling

• Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels
• Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions
• Actively take part in store events to achieve selling targets.
• Create selling opportunities at all service points

Store

• Understand the store business priorities and play your part to improving the store performance
• Follow safe and legal working practices
• Make every penny count by working productively and minimise losses throughout the store
• Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve

Team

• Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs
• Own your personal development, continuing to look for opportunities to grow your knowledge
• Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team
  

Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.