Sales Account Manager – Enterprise Support Services Division

OpenSky Data Systems; Naas; Hybrid; EUR 45,000 - 60,000; Full time

Job summary

A leading software consultancy in Ireland seeks an Account Manager to manage client relationships and develop new business opportunities. You will leverage your technical understanding and consultative selling skills to enhance customer satisfaction and drive project success. The role offers a hybrid work model and opportunities for professional development.

Benefits

Incremental Increases in Annual Leave

Continuous Professional Development

Education Assistance Programme

Digital Doctor Service

Employee Assistance Programme (EAP)

Pension

Qualifications

• Minimum of two years' experience in project management, consultancy, or strong sales in IT.
• Highly organized with excellent document writing skills.
• Ability to quickly grasp customer’s pain points and propose suitable solutions.

Responsibilities

• Manage existing accounts and develop new business opportunities.
• Identify prospects by understanding their business needs.
• Contribute to sales campaigns with new value propositions.
• Ensure work adheres to margin guidelines for profitability.
• Meet financial targets and ensure prompt customer payment.

Skills

Excellent people/relationship skills

Negotiation skills

Technical software concepts understanding

Consultative selling

Written and spoken English proficiency

Job description

Overview

Account Managers directly manage the relationship and growth of their clients. Frequently meeting with clients discussing budgets, IT roadmaps, satisfaction, pricing and contracts. You are highly capable in understanding and promoting IT solutions, Software, Services and Support. You will ensure, at a high level, that IT projects and programmes continue to meet customer expectations and deliver on agreed benefits by liaising with OpenSky project managers and the customer. You will be supported by a team of ESS Service Delivery experts, marketing, and technical specialists in making a success of the role.

Key Responsibilities

• Work on existing accounts; strengthening relationships and develop new business opportunities, always bringing value to the customer.
• Identify new prospects by meeting with potential clients, understanding their business needs, and preparing tailored proposals.
• Contribute innovation to the company’s sales campaigns by helping to identify new value propositions through new or existing application of IT services and solutions helping to sustain and further develop the company's reputation in the industry.
• Ensure all work is priced according to margin guidelines, showing an excellent grasp of project profitability.
• Deliver on financial targets by meeting client expectations and ensuring prompt customer payment.

Requirements

• Excellent people/relationship skills and ability to negotiate and close the deal.
• A passion for innovation and technology with an excellent grasp of technical software concepts.
• Minimum of two (2) years’ experience, ideally from a technical background in project management, consultancy or a strong sales career in IT.
• Have a consultative approach to selling, with strong listening skills, and be able to quickly grasp a customer’s pain points and propose suitable solutions.
• Have experience in sales, marketing or customer support and highly competent in both written and spoken English.
• Report successes (and failures) clearly and accurately each month. Includes ongoing projects, sales and profits, etc. Invoice on time.
• Have a high level of energy and enthusiasm.
• Be highly organised with excellent document writing skills.

What We Offer

• Incremental Increases in Annual Leave
• Continuous Professional Development
• Education Assistance Programme
• Digital Doctor Service
• Employee Assistance Programme (EAP)
• Pension
• Hybrid working

Why Join Our Team

OpenSky Data Systems is a European challenger brand to the large global software consultancies, delivering innovation across Government, Transport, Environment, and Health sectors in Ireland and the UK.

We specialise in transformative digital solutions that drive efficiency and enhance user experiences for our clients.

Our plan is simple: hire people who possess the expertise, experience, and motivation that we require, and then help them grow, develop, and achieve their goals. If this sounds like the change you have been looking for, then apply today.